Client Care & Wellness Coordinator

MindPlus Ventures Inc; Taguig; Hybrid; PHP 223,000 - 402,000; Full time

Job summary

MindPlus Ventures Inc in Manila is seeking a Wellness Coordinator to manage front desk operations, coordinate appointments, assist clients, and support the care team to deliver excellent client service.

You will handle payments, prepare records, respond to inquiries across channels, and help with inventory and forms. A friendly, organized professional with 1–2 years in a reception role is ideal.

Qualifications

• At least 1–2 years of experience as a Receptionist or Front Desk Receptionist.
• Experience in sales and customer service is highly preferred.
• Experience in a clinic, wellness, beauty, or service-oriented industry is an advantage.
• Good communication and interpersonal skills.
• Pleasant, professional, and client-oriented.
• Organized, detail-oriented, and able to multitask.
• Experience in handling payments and appointment scheduling is an advantage.
• Basic knowledge of Microsoft Office.
• Willing to learn about the clinic’s services and programs.

Responsibilities

• Maintain front desk operations and greet clients.
• Coordinate appointments and manage appointment calendar.
• Handle payments and coordinate with accounting for reports.
• Assist in client records, documentation, and care team support.
• Respond to inquiries via website, SMS, Viber, and social media.
• Upsell and cross-sell services where appropriate.
• Collaborate with care team and support client care techniques.

Skills

Receptionist experience

Sales & customer service

Communication skills

Client-oriented

Organization & multitasking

Payments & scheduling

MS Office

Willingness to learn

Job description

MindPlus Ventures Inc in Manila is seeking a Wellness Coordinator to manage front desk operations, coordinate appointments, assist clients, and support the care team to deliver excellent client service.

You will handle payments, prepare records, respond to inquiries across channels, and help with inventory and forms. A friendly, organized professional with 1–2 years in a reception role is ideal.