CLIENT ADVISOR - WOODBURY COMMON PREMIUM OUTLETS

CELINE; Davao City; On-site; PHP 1,900,000 - 2,246,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Retirement plan

Job summary

CELINE is seeking a skilled luxury retail professional to join our Boston-area store team. The role focuses on driving sales, leveraging product knowledge, and expanding a valued client book through personalized communication and targeted events.

You will ensure exceptional customer service, manage follow-ups on shipping and alterations, and support inventory and store presentation to uphold the CELINE standard.

Qualifications

• Minimum 3 years in a retail setting, with a focus on sales, preferably in luxury.
• Computer literate; able to learn and use various software packages.

Responsibilities

• Meet individual and store sales targets and consignment goals.
• Incorporate product knowledge to maximize sales and average transaction value.
• Promote store events via email, phone and personalized notes.
• Maintain and expand a client book and follow up on shipping or alterations.
• Assist in housekeeping, store image, shipping, receiving and inventory control.

Skills

Retail sales

Computer literacy

Tech savvy

Customer service

Tools

Retail software

Job description

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide.

YOUR IMPACT:

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping and receiving and inventory control as requested

Experience:

• Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
• Computer literate; learn and use various software packages

Competencies:

• Candidates with client books strongly preferred
• Desire to work in a retail setting, with a focus on sales
• Passion for luxury product with an appreciation for design
• Tech Savvy - ability to learn and utilize various software programs
• Service orientation and customer focused
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

Workplace:

SAKS FIFTH AVENUE, BOSTON

Additional Information

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.

The compensation for this position ranges from $22 - $26 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including:

• medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.