Client Account Specialist - Growth & Solutions

G9 Outsourcing Corp.; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Free parking

Health insurance

Life insurance

Opportunities for promotion

Paid training

Promotion to permanent employee

Job summary

A leading outsourcing company in Makati is seeking motivated individual for a Full-time, Permanent role. The successful candidate will manage client accounts, develop strategies, and ensure customer satisfaction through effective communication. Qualifications include at least 2 years of tertiary education and experience in customer support. Benefits include health insurance, paid training, and opportunities for promotion. Applicants should be proactive and solutions-oriented, with strong verbal and written communication skills.

Qualifications

• Experience working with customer support and/or lead generation an advantage.
• Ability to understand clients' needs and address challenges tactfully.
• Must have a positive attitude and be solutions-oriented.
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Manage client accounts and maintain strong relationships.
• Assist in the development and execution of account plans.
• Respond to client inquiries and resolve issues promptly.
• Analyze client needs and recommend appropriate solutions.
• Prepare reports on account performance for management.

Skills

Effective communication

Customer service orientation

Persuasive skills

Active listening

Education

Completed at least 2 years of tertiary education

Tools

MS Office

MS Excel

Job description

A leading outsourcing company in Makati is seeking motivated individual for a Full-time, Permanent role. The successful candidate will manage client accounts, develop strategies, and ensure customer satisfaction through effective communication. Qualifications include at least 2 years of tertiary education and experience in customer support. Benefits include health insurance, paid training, and opportunities for promotion. Applicants should be proactive and solutions-oriented, with strong verbal and written communication skills.