Clerk I

Hospital Authority - Kowloon Central Cluster; General Santos; On-site; PHP 3,579,000 - 4,567,000; Full time

Job summary

Hospital Authority - Kowloon Central Cluster invites applications for a Clerical-in-charge role to supervise clerical staff and support a wide range of HR functions in daily operations.

You will coordinate day-to-day work, resolve complex issues with minimal supervision, contribute to HR initiatives such as housing benefits and leave policies, and prepare management reports. Applicants should meet HK education and experience requirements with strong PC skills and leadership abilities.

Qualifications

• Five HKCEE subjects including English, Chinese and Mathematics or an equivalent HKDSE arrangement.
• Seven years of clerical experience with thorough understanding of HR functions.
• Strong PC skills with MS Word, Excel and PowerPoint; Chinese word processing is an advantage.

Responsibilities

• Supervise a unit of clerical staff to support HR operations.
• Coordinate day-to-day work; resolve complex issues with minimal supervision.
• Assist in HR initiatives such as housing benefits and leave policies.
• Prepare management reports and maintain documentation and records.

Skills

Leadership

Work organization

MS Word

Excel

Education

HKCEE five subjects including English, Chinese, Mathematics

HKDSE Level 2 English/Chinese/Math + Level 2 in others

Tools

MS Word

Excel

PowerPoint

Chinese word processing

Job description

With effect from 1 April 2026, the Hong Kong East Cluster (HKEC) and Hong Kong West Cluster (HKWC) have been integrated to form the Hong Kong Island Cluster (HKIC). For enquiries, please contact relevant HR in-charge of the corresponding job vacancy.

(Issued on 18 August 2026 and extended on 1 September 2026)

Pay: HK$40,220 to HK$51,313 [HGPS pt 16 - 21] per month including Monthly Allowance

Up to 15% of total basic salary (aft er deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Job

As clerical-in-charge to supervise clerical staff and enhance their clerical skills in order to ensure effective daily operation covering a wide spectrum of HR functions.

Co-ordinate day-to-day work, deal with and resolve complex operational issues with minimum supervision, and propose improvement measures for operational efficiency and effectiveness.

Support the development and implementation of Human Resources initiatives, e.g. enhancement of housing benefits, review of leave policies etc.

Provide administrative support, draft correspondences, compile and analyse statistics, and prepare management reports.

Maintain documentation / records, handle enquiries and complaints related to human resources policies.

Perform other duties as assigned by supervisors.

Entry Requirements

• (a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syl. B), ChineseLanguage and Mathematics, or equivalent.
  OR
  (b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the levelspecified below:
  - Level 2 in English Language, Chinese Language and Mathematics;and
  - Level 2 in New Senior Secondary subjects/ "Attained" in Applied Learning subjects/ Grade E in Other Language subjects; or equivalent.
• 7 years’ clerical experience with thorough understanding of the functions and operations i n Human Resources.
• Ability to organize work, supervise a unit of staff and the activities within the related area(s).
• Good command of both spoken and written English and Chinese.
• With solid experience in day-to-day operations of staff housing benefits, leave as well as medical & dental benefits.
• A good understanding of mortgages would be an advantage.
• Strong in PC knowledge including MS Word, Excel and PowerPoint and Chinese word processing.
• Ability to motivate and lead a team of clerical staff.
• Responsible, self-motivated, attentive to details and good interpersonal skills.

2. Serving staff who have completed F.5/S.5 or equivalent and have 7 years' clerical experience within HA may also be considered.

8 September 2026

For enquiries, please telephone [phone].

Supervisory, Clerical and General (Including EA rank)