Claims Coordinator

Wimmer Solutions Philippines; Philippines; On-site; PHP 446,000 - 781,000; Full time

Job summary

Wimmer Solutions Philippines is seeking a skilled Claims Coordinator to join our team and support insurance claim processes. You will communicate with construction management and insurers, verify document accuracy, and drive timely completion of required paperwork.

You will coordinate with insurance representatives, prepare reports on accidents and damages, and maintain strong relationships with external agencies. This role requires meticulous follow-up in a fast-paced environment.

Qualifications

• 3+ years of experience as a Claims Coordinator in the insurance industry.
• 3+ years of strong Microsoft Office experience with the ability to learn and adapt to custom software.
• Excellent verbal, written, phone, and interpersonal communication skills.
• Strong attention to detail with the ability to review documentation and ensure information is accurate and complete.
• Strong follow-up and coordination skills to ensure timely completion of claims and required documentation.

Responsibilities

• Communicate with Construction Management via email and Microsoft Teams to obtain required documentation.
• Submit required information to the insurance company and verify that all documents contain accurate and complete information.
• Consistently follow up with Construction Management and the insurance company to ensure timely completion of claims and documentation.
• Facilitate damage and vehicle claims company-wide.
• Coordinate with insurance representatives regarding claims and accidents.
• Prepare and present reports summarizing accidents, utility hits, damages, injuries, and near misses.
• Maintain strong working relationships between the company and external agencies, including insurance carriers and insurance brokers.

Skills

Communication skills

Attention to detail

Multitasking

Tools

Microsoft Office

Microsoft Teams

Custom software

Job description

Schedule: US Hours (8 am to 5 pm EST, Monday to Friday)

OVERVIEW:

As a Claims Coordinator, you will have the opportunity to utilize your skill set, work in a safety-minded environment, and join us in expanding technology for a better community.

RESPONSIBILITIES:

• Communicate with Construction Management via email and Microsoft Teams to obtain required documentation.
• Submit required information to the insurance company and verify that all documents contain accurate and complete information.
• Consistently follow up with Construction Management and the insurance company to ensure timely completion of claims and documentation.
• Facilitate damage and vehicle claims company-wide.
• Coordinate with insurance representatives regarding claims and accidents.
• Prepare and present reports summarizing accidents, utility hits, damages, injuries, and near misses.
• Maintain strong working relationships between the company and external agencies, including insurance carriers and insurance brokers.

QUALIFICATIONS:

• 3+ years of experience as a Claims Coordinator in the insurance industry.
• 3+ years of strong Microsoft Office experience with the ability to learn and adapt to custom software.
• Excellent verbal, written, phone, and interpersonal communication skills.
• Strong attention to detail with the ability to review documentation and ensure information is accurate and complete.
• Strong follow-up and coordination skills to ensure timely completion of claims and required documentation.
• Ability to communicate and collaborate effectively with Construction Management, insurance representatives, insurance carriers, insurance brokers, and other external parties.
• Experience working in a fast-paced, high-volume work environment.
• Positive people skills and a pleasant, professional demeanor.
• Ability to maintain a high level of accuracy and quality while managing multiple claims, requests, and deadlines.