Claims Administrator - Fast-Paced Claims & Data

Allianz; Philippines; On-site; PHP 180,000 - 300,000; Full time

Job summary

Allianz Group in the Philippines is seeking a Claims Administrator to record medical claims for clients worldwide, delivering high-quality customer service within service level agreements. The role operates in a fast-paced environment focused on accurate data entry and timely claim registration.

You will handle incoming claims by post and email, liaise with other departments, maintain filing records, and support global offices with admin duties while meeting tight deadlines and client-specific

Qualifications

• 1 - 2 years Administration experience
• Keyboard skills
• Proficiency in MS Office
• A highly customer-focused individual with strong interpersonal and communicative skills
• Excellent attention to detail
• Team player
• Ability to work under pressure and to meet tight deadlines and service standards
• Amenable to work on client-specific schedule and holidays
• Can work onsite in Makate for the first few months of tenure

Responsibilities

• Preparation, Scanning and Registering of incoming claims received by post and email to ensure that daily clear to zero targets are achieved.
• Data enter incoming claims to optimize claims adjudication and ensure departmental Service Level Agreements are achieved.
• Collate and post claims letters in order to provide clients with notification of their claim settlement.
• Liaise with other departments for support to ensure an efficient and professional response is given, thereby achieving customer satisfaction.
• Support Global Offices with administration duties.
• Maintain accurate filing records in a manner that allows files to be located quickly, thereby ensuring that customer queries can be dealt with efficiently.
• Resend unsuccessful emails ensuring customers are notified of the status of their claim.
• Other ad hoc duties as required.

Job description

Allianz Group in the Philippines is seeking a Claims Administrator to record medical claims for clients worldwide, delivering high-quality customer service within service level agreements. The role operates in a fast-paced environment focused on accurate data entry and timely claim registration.

You will handle incoming claims by post and email, liaise with other departments, maintain filing records, and support global offices with admin duties while meeting tight deadlines and client-specific