Chinese Translator - Collection Department

PalmPay Financing Corp.; Quezon City; On-site; PHP 279,000 - 502,200; Full time

Benefits offered by this job

Performance bonus

Incentives

Company equipment

Job summary

PalmPay Financing Corp. in Quezon City is seeking a Chinese Translator for the Collection Department.

The role focuses on ensuring smooth communication with Chinese-speaking clients and supporting collection-related documentation and reporting. You will translate documents between Mandarin Chinese, English, and Filipino, assist the Collection Manager in monitoring activities, and help with administrative tasks while maintaining confidentiality and accuracy.

Qualifications

• Must hold a Bachelor's degree in Translation, Linguistics, or a related field.
• Fluent Mandarin Chinese (written & spoken); knowledge of Chinese characters is a plus.
• Strong English and Filipino proficiency.
• Experience in translation or bilingual support is preferred; financial/collections exposure is a plus.
• Excellent organization and attention to detail.

Responsibilities

• Translate documents and correspondence between Chinese, English, and Filipino.
• Provide verbal translation during meetings with clients.
• Support collection activities and coordinate with the Collection Manager.
• Maintain records of translations for compliance and audit purposes.
• Prepare reports and organize office documents; collaborate with Credit, Risk, HR as needed.

Skills

Mandarin Chinese (fluent)

English

Filipino

Communication

Organizational skills

Education

Bachelor's degree in Translation/Linguistics/Business Admin

Job description

Chinese Translator - Collection Department

Negotiable

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

• Performance Bonus, Incentives

Government Mandated Benefits

• Company Equipment

JobTitle:ChineseTranslator–CollectionDepartment

I.PositionSummary

The Chinese Translator will assist the Collection Manager in conducting collection management work and providing administrative support within the Collection Office. This role ensures smooth communication with Chinese-speaking clients and stakeholders, while also supporting documentation, reporting, and compliance requirements.

II.KeyResponsibilities

A. Translation&Communication

• Translate written documents, contracts, and correspondence between Chinese and English/Filipino
• Provide verbal translation during meetings, calls, and client interactions.
• Ensure accuracy, clarity, and confidentiality in all translations.

B. CollectionSupport

• Assist the Collection Manager in monitoring and coordinating collection activities.
• Support communication with Chinese-speaking clients regarding payment reminders, account updates, and resolution of concerns.
• Maintain records of translated communications for compliance and audit purposes.

C. AdministrativeAssistance

• Prepare reports, memos, and documentation related to collection operations.
• Organize schedules, files, and office records to support the Collection Office.
• Coordinate with other departments (Credit, Risk, HR) as needed.

III.Qualifications & Competencies

• Bachelor's degree in Translation, Linguistics, Business Administration, or a related field.
• Fluency in Mandarin Chinese (written & spoken); knowledge of simplified and traditional characters is an advantage.
• Strong proficiency in English and Filipino.
• Prior experience in translation or bilingual support; exposure to financial or collection processes is a plus.
• Excellent organizational skills and attention to detail.
• Strong interpersonal and communication skills.
• Ability to work under pressure and handle confidential information responsibly.
• Location: Eastwood Office (with possible hybrid arrangements depending on the operatio nal needs)
• Standard office hours; flexibility required for urgent translations task.
• Competitive compensation package with allowances, health insurance, and performance bonus incentives.
• Opportunities for career growth in senior translation, compliance support, or cross-functional HR/collections roles.