Chief Technology Officer

Inspire Brands Asia; Manila; On-site; PHP 5,000,000 - 7,500,000; Full time

Job summary

Inspire Brands Asia seeks a transformative Chief Technology Officer to lead member and consumer technology across the network. You will shape the technology agenda, connect platforms, payments, developers and partners into a scalable ecosystem while leveraging AI and automation to enhance member experience and franchise operations.

The role requires senior leadership across multi-market consumer/fitness environments, a strong track record in integrating digital platforms, and the ability to

Qualifications

• Significant senior technology leadership experience in a multi-market consumer/franchise context.
• Strong track record delivering integrated digital platforms and payments ecosystems.
• Experience transforming fragmented tech environments into scalable architectures.
• Deep understanding of security, governance and data practices.

Responsibilities

• Define and drive the technology roadmap across member applications, platforms and touchpoints.
• Simplify and integrate the tech ecosystem to improve onboarding, payments, engagement and retention.
• Translate pain points into scalable technology solutions with external partners.
• Lead architecture decisions, AI/automation initiatives and data-driven improvements.
• Collaborate with global teams, vendors and franchisees to align regional needs with corporate platforms.

Skills

Technology leadership

Digital platforms

Payments ecosystem

AI & automation

Stakeholder management

Education

Bachelor's degree in CS/Engineering

Tools

Enterprise architecture tooling

Job description

The Chief Technology Officer leads the technology agenda across the Inspire Brands Asia network, with primary accountability for member and consumer technology and the technology ecosystem supporting franchise operations. The role connects digital platforms, payment infrastructure, developers, global technology partners and internal systems into a scalable and integrated ecosystem. AI and automation are used as practical enablers to improve member experience, franchise operations and organisational effectiveness.

Key responsibilities

• Defines and delivers the roadmap for member applications, platforms and digital touchpoints across the member journey.
• Simplifies and integrates the technology ecosystem to improve acquisition, onboarding, access, engagement, payments and retention.
• Translates member and operational pain points into scalable technology solutions.
• Partners with developers and technology providers to deliver new capabilities and continuously improve existing platforms.
• Identifies practical opportunities to use AI, automation and data to improve member experience and operational effectiveness.
• Develops a scalable technology architecture that supports the continued growth of the Anytime Fitness network across Asia.
• Reviews and streamlines systems across franchise and club operations, reducing fragmentation and unnecessary complexity.
• Partners closely with Anytime Fitness LLC and global technology teams to align global platforms with regional business requirements.
• Leads relationships with developers, technology vendors, platform providers and strategic technology partners.
• Develops a clear multiyear technology strategy aligned with the organization's growth ambitions.

About you

• Significant senior technology leadership experience within a multi-market consumer, franchise, retail, fitness, hospitality or similarly distributed organization.
• Strong experience with consumer applications, digital platforms and integrated technology ecosystems.
• Experience transforming complex or fragmented technology environments.
• Strong understanding of systems integration, payments, data, cybersecurity and technology governance.
• Demonstrated ability to build credibility and influence across external stakeholders, including global partners, vendors, developers, franchisees and senior business leaders.
• Strong relationship management skills, with the confidence to represent the organisation externally and navigate competing stakeholder priorities.
• Highly customer and operations focused, with a strong understanding of how technology impacts the day to day experience of customers, franchisees and frontline teams.
• Practical experience using AI and automation to improve business operations.
• Strong commercial judgement and the ability to prioritise technology investments based on business value.
• Ability to translate complex technology topics into clear business decisions.