Chief of People, Philippines — Scale & Strategy Leader

RMG Talent; Manila; On-site; PHP 3,000,000 - 5,500,000; Full time

Benefits offered by this job

Executive-level ownership of People in

Spanning growth & scaling

Job summary

RMG Talent is seeking a Chief of People to lead the People function for its Manila operation. The role oversees HR strategy, workforce design, performance, and compliance within a high-growth BPO context.

The successful candidate will partner with the CEO and senior leaders, drive scalability of HR processes, and ensure competitive compensation and retention across large operational populations in the Philippines.

Qualifications

• Fluent in English, both written and spoken.
• Significant senior HR/People leadership experience.
• Strong experience within BPO, outsourcing, contact centre or another large-scale service environment.
• Proven experience supporting organisations through rapid growth and transformation.
• Strong understanding of the Philippines employment market and labour environment.
• Experience managing attrition, engagement and employee retention across sizeable operational populations.
• Proven experience leading sizeable HR/People teams.
• Strong commercial awareness and ability to connect People strategy with operational and business performance.

Responsibilities

• Lead the overall People and HR strategy for the Philippines operation.
• Partner closely with the CEO, senior leadership and Operations teams.
• Lead and develop the wider HR / People function.
• Drive organisational design and workforce planning as the company scales.
• Oversee performance management, employee relations and HR operations.
• Ensure compensation, benefits and reward structures remain competitive.
• Build scalable People processes while maintaining an agile working environment.
• Use People data and workforce analytics to identify risks and support business decisions.
• Support major client ramps, organisational change and rapid headcount growth.
• Ensure compliance with Philippines employment legislation and HR practices.

Skills

English fluency

Senior HR leadership

BPO/outsourcing experience

Scaling organisations

Philippines labour market knowledge

Attrition and retention management

Leading HR/People teams

People strategy vs operations

Job description

RMG Talent is seeking a Chief of People to lead the People function for its Manila operation. The role oversees HR strategy, workforce design, performance, and compliance within a high-growth BPO context.

The successful candidate will partner with the CEO and senior leaders, drive scalability of HR processes, and ensure competitive compensation and retention across large operational populations in the Philippines.