Chief Customer Strategy & Insights

Michael Page

Manila

Hybrid

PHP 1,800,000 - 2,400,000

Full time

14 days+

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Benefits offered by this job

Executive role

Hybrid work model

Career progression plan

Job summary

Michael Page is seeking an executive leader to drive a high-performing customer insights & analytics team in the Philippines, with a focus on market research strategies and data-driven decision support. The role oversees predictive modeling, cross-functional collaboration, and ongoing advancement of analytics practices within a large multinational consumer/tech-driven organisation.

The successful candidate will mentor the team, analyse data for growth opportunities, and present actionable

Qualifications

Proven ability to lead customer insights and business intelligence initiatives at senior level.
Strong proficiency with data analysis tools and visualization platforms.
Experience combining quantitative and qualitative research methods.
Expertise in customer behaviour analysis and predictive modeling.
Excellent communication to present insights to stakeholders.

Responsibilities

Lead the development and execution of market research and customer insights strategies.
Analyse customer data to identify trends, behaviours, and growth opportunities.
Collaborate with cross-functional teams to embed insights into commercial strategy.
Oversee creation of predictive models to forecast customer needs and behaviours.
Develop and present actionable insights to support decision-making.
Monitor industry trends and analytics advancements to improve practices.
Mentor the analytics team to enhance skills and performance.