Channel Team Lead - AMZL

Amazon; Hinoba-an; On-site; PHP 396,000 - 660,000; Full time

Job summary

Amazon is hiring Team leads for our transportation team in Maharashtra. The role focuses on market mapping, account management, field visits, and training to scale Amazon's store partnerships. You will lead a multi-layer team, drive performance against delivery metrics, and publish routine reports on store performance.

The position requires an undergraduate degree or enrollment and prior sales experience. A customer-obsessed, fast-paced environment with ownership is expected.

Qualifications

• Are enrolled in or have completed an Undergraduate degree.
• Experience working in a sales role is preferred.
• Strong communication and relationship-building abilities.

Responsibilities

• Market mapping and acquisition of potential retail stores in the assigned territory.
• Account management and driving growth of channel partners/stores with Amazon.
• Field visits to stores on daily/weekly/monthly cadence.
• Deliver training and coaching on Amazon processes and SOPs.
• Publish routine reporting on stores performance and recommendations.

Skills

Execution skills

Action oriented

Go getter

Resourcefulness

Ambiguity navigation

Customer focus

Analytical skills

Ownership

Education

Undergraduate degree

Job description

Job ID: 10525634 | ASSPL - Maharashtra - C32

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

• Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory.
• Account Management: Managing and driving the growth of the Channel partners/stores’ business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon.
• Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis.
• Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.
• Work on the ground to enable network with new product launches and partner with the operations and other teams.
• Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.
• Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.
• Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.
• Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.
• Enhance Engagement with accounts to improve business and increase retention.
• Drive stores against goals (Volume, FTR and other key metrics).
• Handling day to day operational escalations and be available to round the clock to manage the issues.
• Internal/External Stake holder management.
• Support station operations and/or customer deliverie

Essential Skills

• Strong execution skills, Action oriented, go getter
• Resourceful to identify the way to get things done using limited resources

Ability to navigate ambiguity and drive clarity for the team in evolving situations.

Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making

Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

A day in the life

Interact with multiple stakeholders and get things done. Regular show of ownership and bias for action.

Basic Qualifications

Are enrolled in or have completed a Undergraduate degree

Preferred Qualifications

Experience working in a sales role

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