Shift Station Manager, Amazon Logistics

Amazon; Mexico; On-site; PHP 1,842,751 - 2,764,127; Full time

Job summary

Amazon is seeking a Shift Station Manager to be based in San Luis Potosi, Mexico. In this role, you will manage a team, focus on safety and service quality, and drive productivity in the delivery station operations.

The successful candidate will have a Bachelor’s degree, at least 2 years of management experience, and proficiency in performance metrics and process improvement techniques. This position entails handling daily operations and leading a team to ensure an effective delivery of Amazon orders to customers.

Qualifications

• Bachelor's degree or equivalent.
• 2+ years of employee and performance management experience.
• 2+ years of performance metrics, process improvement, or lean techniques experience.
• Speak, write, and read fluently in English.

Responsibilities

• Review operational forecast and manage productivity for sort operation.
• Support safety programs ensuring a safe work environment.
• Identify and lead process improvement initiatives.
• Oversee day-to-day management of delivery station operations.
• Lead Process Assistants and Delivery Service Providers in daily management.
• Ensure a safe workplace and properly trained personnel.
• Drive innovation and lead change at a rapid pace.
• Handle daily operations including receiving and moving shipments.
• Track sorting operations and driver dispatch.
• Work in noisy and unheated construction/distribution environments.

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking a Shift Station Manager to be based in San Luis Potosi, MX. Amazon is one of the most recognizable brand names in the world and distributes millions of products each year to our loyal customers. Three key areas that the manager will always focus on are safety, service quality, customer experience, and productivity of their department.

Responsibilities and Duties

• Review the operational forecast and determine productivity requirements for sort operation, and manage a team group to meet all building’s goals.
• Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers.
• Proactively identify and lead process improvement initiatives and Lean tools.
• Part of the Amazon Logistics Team, responsible for day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders directly to customers.
• Lead a team of Process Assistants and Delivery Service Providers in daily management, including meetings, training sessions, assigning job duties, and communicating with DSPs, management representatives, and their drivers.
• Ensure a safe workplace, properly trained people, and meet their needs so they can focus on their jobs.
• Lead change at a rapid pace, driving innovation.
• Help in daily operations: receive, scan, lift and move shipments up to 25 kg.
• Track and monitor sorting operation and driver dispatch.
• Stand or walk an average of 5 miles daily.
• Work in construction/distribution environments that may be noisy, unlit, unheated, or not air‑cooled.

Basic Qualifications

• Bachelor's degree or equivalent.
• 2+ years of employee and performance management experience.
• 2+ years of performance metrics, process improvement, or lean techniques experience.
• Speak, write, and read fluently in English.

Preferred Qualifications

• At least 1 year of performance metrics, process improvement, or lean techniques experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.