Channel Manager - Cash Loans

Home Credit Philippines; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Permanent dayshift

Up to 20% bonus

HMO Day 1 + dependents

Mental health & wellness support

Wellness leaves & birthday leave

Internal career mobility

Learning opportunities

Job summary

Home Credit Philippines seeks a Channel Manager for Cash Loan (CLX) to drive nationwide sales performance, translate targets into field strategies, and lead a team of Regional Performance Managers. You will focus on productivity, quality, and profitability of the CLX portfolio.

Responsibilities include coaching regional leaders, ensuring disciplined execution, and partnering with Risk, Operations, Marketing, and Training to strengthen portfolio quality. Strong analytics and Six Sigma are a plus.

Qualifications

• Proven leadership experience managing managers of managers.
• Strong background in consumer finance / lending sales.
• Experience translating strategy into field execution playbooks.
• Advanced analytical skills (Excel, dashboards, performance diagnostics).
• Proven leadership experience in performance management.
• Strong background in sales performance management.
• Experience handling process‑driven sales products.
• Strong coaching background.
• Experience in cash loan products.
• Exposure to large, distributed sales networks.
• Experience working with Risk, Credit, and Product teams.
• Product launch or scale‑up exposure.
• Six Sigma.

Responsibilities

• Own nationwide sales performance, productivity, and efficiency of the Cash Loan (BAU) product.
• Cascade business targets and strategies to Regional Performance Managers and ensure disciplined execution.
• Monitor key performance indicators (conversion, productivity, activation, penetration, and quality metrics).
• Identify performance gaps and deploy corrective action plans across regions.
• Lead, coach, and develop Regional Performance Managers.
• Ensure alignment on priorities, execution standards, and performance discipline.
• Drive performance culture through regular reviews, calibration, and best‑practice sharing.
• Ensure compliance to Sales Network Code of Conduct, policies, and controls.
• Partner with Risk, Operations, Marketing, and Training to strengthen execution and portfolio quality.
• Drive standardization of performance management tools, rhythms, and reporting.
• Generate actionable insights using dashboards and field data.
• Recommend enhancements to incentives, campaigns, and operating models.
• Lead BAU optimization initiatives to improve sales yield and sustainability.

Skills

Leadership

Consumer Finance

Strategy Translation

Analytics

Performance Mgmt

Sales Performance

Process-Driven Sales

Coaching

Cash Loans

Distributed Network

Risk & Credit

Product Launch

Six Sigma

Job description

Job Description:

About The Job

This Leader is responsible for driving strong and sustainable performance of the existing Cash Loan (CLX) product across the Sales Network. This role leads regional performance management efforts, translates business targets into actionable field strategies, and ensures consistent execution to maximize productivity, quality, and profitability of the CLX portfolio. The Channel Manager for CLX will be handling 4 performance Managers.

What You’ll Do

Sales Network Performance Management

• Own nationwide sales performance, productivity, and efficiency of the Cash Loan (BAU) product
• Cascade business targets and strategies to Regional Performance Managers and ensure disciplined execution
• Monitor key performance indicators (conversion, productivity, activation, penetration, and quality metrics)
• Identify performance gaps and deploy corrective action plans across regions

Leadership & People Management

• Lead, coach, and develop Regional Performance Managers
• Ensure alignment on priorities, execution standards, and performance discipline
• Drive performance culture through regular reviews, calibration, and best‑practice sharing

Execution Excellence & Governance

• Ensure compliance to Sales Network Code of Conduct, policies, and controls
• Partner with Risk, Operations, Marketing, and Training to strengthen execution and portfolio quality
• Drive standardization of performance management tools, rhythms, and reporting

Insights, Reporting & Continuous Improvement

• Generate actionable insights using dashboards and field data
• Recommend enhancements to incentives, campaigns, and operating models
• Lead BAU optimization initiatives to improve sales yield and sustainability

What You Need To Have

• Proven leadership experience managing managers of managers
• Strong background in consumer finance / lending sales
• Experience translating strategy into field execution playbooks
• Advanced analytical skills (Excel, dashboards, performance diagnostics)
• Proven leadership experience in performance management
• Strong background in sales performance management
• Experience handling process‑driven sales products
• Strong coaching background
• Experience in cash loan products
• Exposure to large, distributed sales networks
• Experience working with Risk, Credit, and Product teams
• Product launch or scale‑up exposure
• Six Sigma

Job Perks You'll Enjoy

• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 and HMO dependents coverage including same-sex partners
• Access to mental health and wellness partners
• Wellness Leaves and Birthday Leave
• Internal career mobility options
• Local and international learning opportunities

Empower Filipinos with innovative financial solutions at Home Credit Philippines.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions. When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.