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Children's Cancer Foundation seeks a Centre Manager to lead daily operations for PALS Primary/Secondary, a transition-school programme supporting students affected by childhood cancer. You will ensure smooth running, strong support for students, and coordinated collaboration among families, educators, healthcare teams and schools.
The role emphasizes turning complex needs into clear systems, with hands-on leadership and a focus on holistic student well-being and learning experiences.
We are a team dedicated to bringing our best to improve the quality of life of children and families impacted by childhood cancer.
We share a common purpose guided by compassion, kindness and teamwork. We recognise one another’s contributions in providing holistic support on enhancing our beneficiaries’ psycho-social resilience and medical well-being.
We take pride and ownership of our work. Our commitment to personal learning and professional growth goes beyond formal training as we strive towards a culture of excellence in the way we deliver on our mission.
About the role
The Centre Manager provides operational and people leadership for PALS Primary/Secondary, a transition-school programme for students whose education has been disrupted by childhood cancer. The role ensures that the centre runs smoothly, students are well supported and families, educators, healthcare teams and schools work together around each student's needs. This position is ideal for a warm, organised and hands‑on leader who enjoys turning complex needs into clear systems, coordinated support and meaningful learning experiences for children and youths.
Key responsibilities
Manage daily operations, schedules, attendance, classroom use, transport arrangements and administrative workflows
Coordinate onsite and online learning around medical appointments, health needs and changing student circumstances
Plan and coordinate outsourced teachers, teaching assistants, interns and volunteers according to student needs
Arrange relief coverage and respond quickly to changes in manpower, attendance or learning arrangements
Support recruitment, onboarding and orientation and brief personnel on relevant learning, behavioural, developmental and medical considerations
Develop, maintain and review operational procedures, service guides and centre workflows
Ensure key procedures are in place for infection control, emergency response, evacuation and organisational compliance
Work with the PALS Educator to support students' daily routines, transitions and participation
Liaise with parents and caregivers, educators, schools, healthcare teams, caseworkers, therapists, volunteers, vendors, donors and community partners
Collaborate closely with the Social Work team, PALS Educator and multidisciplinary partners to provide coordinated student support
About you
Diploma or Degree in Education, Social Sciences, Community Services, Operations Management or a related field
Minimum 5 years relevant experience in centre operations, programme coordination, education, student services, social service or services supporting children and youths
Experience managing a Student Care Centre or Student Care Service will be an advantage
Experience supporting children or youths with special educational, developmental, behavioural or medical needs will be an advantage
Comfortable providing classroom support, teaching support or student supervision when required
Strong organisational, coordination, communication and interpersonal skills
Able to create clear workflows while remaining flexible, calm and responsive when needs change
Warm, sensitive and respectful in supporting children, youths and families affected by serious illness
Familiarity with differentiated instruction, trauma-informed practices or inclusive education settings is an advantage
First Aid certification or willingness to obtain certification