CCNA-Certified Fixed Access Network Engineer

ETT Wokforce Management Service,Inc; Taguig; On-site; PHP 279,000 - 502,200; Full time

Job summary

ETT Workforce Management Service, Inc. is seeking a Fixed Access Network Engineer for the BGC Taguig area. The successful candidate will utilize their advanced telecommunications knowledge and customer service skills to provide technical support, develop solutions, and assist with troubleshooting tasks.

A strong background in DSLAM, MSAN, OLT, and CCNA qualification is a must. This full-time position requires the ability to work in a fast-paced environment and prioritize multiple tasks effectively.

Qualifications

• Minimum of 1 year of telecommunications customer service/technical support experience.
• Strong understanding of DSLAM, MSAN, OLT, MXU, FTTX, GPON, xDSL.
• Ability to resolve problems and improve the work environment.

Responsibilities

• Provide technical support service to customers independently or with a technical support team.
• Develop technical solutions and issue design documents.
• Troubleshoot hardware and software issues and identify network/application issues.

Skills

Troubleshooting skills

Customer service experience

Technical support skills

Education

CCNA qualification

Tools

Management and monitoring systems (U2000)

Job description

ETT Workforce Management Service, Inc. is seeking a Fixed Access Network Engineer for the BGC Taguig area. The successful candidate will utilize their advanced telecommunications knowledge and customer service skills to provide technical support, develop solutions, and assist with troubleshooting tasks.

A strong background in DSLAM, MSAN, OLT, and CCNA qualification is a must. This full-time position requires the ability to work in a fast-paced environment and prioritize multiple tasks effectively.