Catering Service Supervisor

Perro Chiko Restaurant Corporation; Mandaluyong; On-site; PHP 240,000 - 360,000; Full time

Job summary

A leading restaurant corporation in the Philippines is seeking a hands‑on leader to oversee their service team, delivering disciplined and guest-focused dining experiences for US Military personnel. This role involves supervising daily operations, enforcing service standards, and ensuring compliance with food safety regulations. Ideal candidates will possess strong leadership and communication skills with experience in supervisory roles, preferably in military catering. The position requires a team-oriented mindset and a commitment to excellence.

Qualifications

• Experience supervising front‑of‑house or service teams, military catering preferred.
• Strong interpersonal and leadership skills with focus on professionalism.
• Proficiency in English communication, comfortable working under structured systems.
• Strong commitment to following established protocols without compromise.
• Proficiency in English communication (both spoken and written).
• Willingness and ability to travel domestically and internationally for work assignments.

Responsibilities

• Supervise daily front‑of‑house operations for efficient food service.
• Lead the service team to meet military service standards.
• Ensure compliance with food safety regulations and hygiene standards.
• Enforce discipline, hygiene, dress codes, and behavior standards in accordance with military and company SOPs.
• Coordinate closely with the Kitchen Manager and kitchen team to align timing and readiness of meal services.
• Conduct daily service briefings, shift handovers, and reporting activities.
• Ensure compliance with food safety regulations during service, including temperature holding and allergen labeling.
• Provide ongoing training and mentorship to service staff to improve team performance.
• Support site‑wide coordination efforts and client walkthroughs, addressing feedback professionally.
• Maintain cleanliness, order, and readiness of all service equipment and dining areas.

Skills

Supervisory experience

Interpersonal skills

Leadership skills

English communication

Operational discipline

Travel willingness

Job description

Job Description

Job Summary:

Lead the service team to deliver seamless, disciplined, and guest-focused dining experiences for US Military personnel. This role requires a hands‑on leader who values teamwork, enforces service discipline, and ensures strict adherence to operational standards while maintaining professionalism in all situations.

Key Responsibilities:

• Supervise daily front‑of‑house operations to ensure smooth, efficient, and professional food service.
• Lead and motivate the service team, including line staff, to consistently meet US Military service standards.
• Monitor meal lines, traffic flow, and portion control to maintain consistency and efficiency.
• Enforce discipline, hygiene, dress codes, and behavior standards in accordance with military and company SOPs.
• Coordinate closely with the Kitchen Manager and kitchen team to align timing and readiness of meal services.
• Conduct daily service briefings, shift handovers, and reporting activities.
• Ensure compliance with food safety regulations during service, including temperature holding and allergen labeling.
• Provide ongoing training and mentorship to service staff to improve team performance.
• Support site‑wide coordination efforts and client walkthroughs, addressing feedback professionally.
• Maintain cleanliness, order, and readiness of all service equipment and dining areas.

Requirements:

• Experience supervising front‑of‑house or institutional service teams (military catering experience preferred).
• Strong interpersonal and leadership skills with a focus on discipline, professionalism, and service excellence.
• Ability to work effectively under structured systems and adapt to mission‑driven schedules.
• Strong commitment to following established protocols without compromise.
• Proficiency in English communication (both spoken and written).
• Willingness and ability to travel domestically and internationally for work assignments.
• Team‑oriented mindset with high accountability and operational discipline.

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