Casino Cocktail Bartender & Guest Experience

Solaireresort; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Job description

Quezon City, Philippines | Posted on 04/30/2026

• Greet and interact with guests in a friendly, professional, and welcoming manner.
  
• Take drink orders, provide recommendations, and address guest requests to enhance their experience.
  
• Ensure timely and accurate delivery of drinks and food orders to guests.
  
• Maintain a positive, friendly, and helpful attitude, even during high-volume periods.
  
• Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and casino specifications.
  
• Demonstrate expertise in mixing a wide range of cocktails, mixed drinks, and other beverages.
  
• Ensure that all beverages are made with attention to quality, taste, and presentation.
  
• Accurately process cash, credit card, and other payment transactions.
  
• Ensure that all financial transactions are correctly recorded in the system.
  
• Handle tips and gratuities in accordance with company policies and procedures.
  
• Maintain cleanliness and organization of the bar area, including wiping down surfaces, cleaning glasses, and disposing of trash.
  
• Ensure the bar is fully stocked with necessary ingredients, garnishes, glassware, and equipment.
  
• Monitor the cleanliness of the bar, including floor areas, equipment, and storage spaces, throughout shifts.
  
• Keep track of bar inventory, including alcohol, mixers, and garnishes, and inform management when supplies are running low.
  
• Assist with restocking supplies and properly storing items.
  
• Report any damaged or broken equipment to management promptly.
  
• Follow all legal and company guidelines regarding the service of alcohol, including verifying the age of guests and ensuring guests are served responsibly.
  
• Monitor guests for signs of intoxication and take appropriate action, including refusing service or involving security if necessary.
  
• Adhere to all local regulations related to alcohol service and safety.
  
• Address any guest concerns or complaints promptly, calmly, and professionally.
  
• Resolve issues to the satisfaction of the guest, escalating to a supervisor or manager if necessary.
  
• Maintain composure and professionalism even during stressful or busy times.
  
• Work closely with other bartenders, servers, and food runners to ensure smooth operations and efficient service.
  
• Communicate effectively with team members and management to coordinate service and ensure customer satisfaction.
  
• Assist in training new bartenders or other team members when needed.
  
• Creates and promotes bar specials, seasonal drinks, events, and new menu items for guests.
  
• Assist with event preparation and breakdown as needed, ensuring service runs smoothly during high-traffic periods.
  
• Maintain cleanliness and sanitation standards in accordance with company policies and health regulations.
  
• Ensure that all glassware, utensils, and equipment are properly cleaned and sanitized before use.
  
• Follow all safety procedures, including handling hazardous materials like cleaning products and handling equipment safely.