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LCC - Liberty Commercial Center Inc. is seeking a Cashier Supervisor in the Philippines to oversee daily cashiering operations and ensure accuracy, efficiency, and excellent customer service at the checkout area.
Responsibilities include supervising cashiers, maintaining cash handling procedures, conducting audits, and training new staff on POS systems and policies. The role requires strong communication, leadership, and problem-solving abilities to sustain a positive work environment.
The Cashier Supervisor is responsible for overseeing daily cashiering operations to ensure accuracy, efficiency, and excellent customer service. This role supervises cashiers, monitors cash handling procedures, and ensures that store policies and standards are consistently followed.
Key Responsibilities:
Supervise, guide, and support cashiers during daily operations.
Ensure accurate cash handling, proper transaction processing, and compliance with company policies.
Conduct cash audits, monitor cashier variances, and prepare required reports.
Coordinate cashier schedules, assign tasks, and manage break times.
Assist in training new cashiers on POS systems, policies, and customer service standards.
Resolve customer concerns related to payments, refunds, and cashiering issues.
Ensure availability of necessary supplies (receipts, forms, change fund).
Maintain cleanliness and organization of the checkout counters.
Provide support during peak hours and ensure efficient flow at the checkout area.
Uphold excellent customer service and promote a positive work environment.
Qualifications:
Graduate of four year course in Business Administration or related field.
With experience in cashiering operations; supervisory experience is an advantage.
Knowledgeable in POS systems and cash handling procedures.
Strong communication, leadership, and problem-solving skills.
Detail-oriented, trustworthy, and able to work under pressure.