Duties and Responsibilities
- Responsible for the security of cash‑on‑hand, and the accuracy of all the cash collection or remittances, and any prize releases
- Accountable for cash collection, cash count and cash handover every business shift
- Responsible for processing financial transactions of customers by receiving payments in cash, credit, or debit, and issuing receipts, refunds, and change
- Prepares report of the daily operation (cash collection, disbursement, deposits, prize pools, etc.)
- Ensures accuracy and timeliness in inputting details in the system
- Ensures that Standard Operating Procedures are followed at all times
- Submits timely report to Branch Cashier
- Maintain accurate cash drawer balances and reconcile discrepancies
- Greet customers as they approach the counter and provide excellent customer service
- Respond to customer inquiries and resolve complaints in a timely and effective manner
- Adhere to all company policies, procedures, and safety regulations
- Maintain a clean and orderly work area and keep it fully stocked with needed supplies
- Ensure that all transactions are recorded accurately and securely
Qualifications
- College graduate/undergraduate
- With or without experience are welcome to apply
- Excellent customer service skills
- Strong numerical skills
- Knowledge of cash handling procedures: Cashiers need to know how to handle cash, including counting money, making change, and reconciling cash drawers
- Ability to operate POS systems
- Attention to detail
- Friendly and outgoing personality
- Ability to work in a team environment
- Flexible to work irregular hours, including nights, weekends, and holidays
- Unquestionable Integrity