Cashier Staff

M.V. Santiago Medical Center; Indang; On-site; PHP 167,000 - 279,000; Full time

Job summary

M.V. Santiago Medical Center is seeking a meticulous Cashier Staff to handle patient payments, issue receipts, and maintain accurate cash records in daily operations.

You will ensure transactions are processed efficiently and comply with the hospital's financial procedures and privacy regulations. Duties include receiving payments via cash or cards, issuing official receipts, reconciling cash at shift start/end, and preparing deposits.

Qualifications

• Bachelor’s degree in finance or accounting is a plus.
• Familiarity with cash handling and payment processing systems.
• Excellent numerical accuracy and transaction processing skills.
• Strong customer service and interpersonal abilities.
• Able to handle sensitive information with discretion.

Responsibilities

• Receive and process payments from patients and customers via cash, credit card, debit card, or other methods.
• Issue official receipts for payments related to medical services and hospital activities.
• Verify payment amounts and ensure accuracy of each transaction.
• Ensure secure handling of cash and monitor cash register balance during shifts.
• Count and reconcile cash at the beginning and end of each shift.
• Prepare cash deposits and submit them to the Head Cashier or Finance Department.
• Respond to patient inquiries regarding payment processes, balances, and billing information.
• Assist patients in understanding their bills and payment options.
• Handle billing concerns professionally and refer complex issues to Billing/Finance.
• Log every transaction in the hospital’s financial system and maintain records for auditing.
• Ensure receipts and documents are filed correctly and confidentially.
• Adhere to hospital financial policies, including data privacy and confidentiality rules.
• Report discrepancies or suspected fraud to Finance Manager or Head Cashier.
• Coordinate with Billing to reflect payments in patient accounts and resolve discrepancies.

Education

Bachelor's degree in Finance or Accounting

Tools

Cash handling

POS systems

Accounting software

Customer service

Data privacy

Job description

The Cashier Staff handles financial transactions at M.V. Santiago Medical Center, including receiving patient payments, issuing receipts, and maintaining accurate cash records. The position ensures that transactions are processed efficiently and comply with the hospital's financial procedures and regulations. The Cashier Staff provides excellent customer service, maintains financial accuracy, and ensures that patients and clients have a seamless experience during the payment process.

Duties and Responsibilities:

1. Receive and process payments from patients and customers via cash, credit card, debit card, or other payment methods.

2. Issue official receipts for payments made for medical services, consultations, diagnostic tests, and other hospital-related services.

3. Verify payment amounts and ensure the accuracy of each transaction.

4. Ensure the secure handling of cash and monitor the cash register balance throughout the shift.

5. Count and reconcile cash collected at the beginning and end of each shift.

6. Prepare cash deposits at the end of the day and submit them to the Head Cashier or Finance Department.

7. Respond to patient inquiries regarding payment processes, outstanding balances, and billing information.

8. Assist patients in understanding their bills and offer guidance on payment options.

9. Handle patient complaints or concerns related to billing with professionalism and refer complex issues to the Billing or Finance Department.

10. Accurately log each transaction in the hospital's financial system.

11. Maintain detailed and organized records of daily transactions for auditing and reporting purposes.

12. Ensure that receipts and other transaction documents are filed correctly.

13. Adhere to the hospital’s financial policies and procedures, including cash handling, payment processing, and confidentiality.

14. Protect sensitive patient information and ensure compliance with data privacy regulations.

15. Report any discrepancies, suspected fraud, or security issues immediately to the Finance Manager or Head Cashier.

16. Coordinate with the Billing Department to accurately reflect patient payments in their accounts.

17. Work with the Finance Department to resolve discrepancies between payments received and patient accounts.

Job Qualifications:

1. Graduate or Undergraduate of a bachelor’s degree in finance, accounting, or a related field is a plus.

2. Familiarity with cash handling, payment processing systems, and basic accounting principles.

3. Excellent numerical and accuracy skills to ensure precise cash handling and transaction processing.

4. Strong customer service and interpersonal skills.

5. Proficient in using cash registers, point-of-sale (POS) systems, and accounting software.

6. Ability to handle high-pressure situations while maintaining professionalism and composure.

7. Basic knowledge of financial reporting and record-keeping.

8. Familiarity with healthcare billing processes and hospital services is an advantage.