Key Responsibilities:
Cashiering&FinancialTransactions
- Processallguestpaymentsaccuratelyandefficiently.
- Ensureallguestbillsarecompleteandaccuratebeforepresentation.
- Verifydiscounts,promotions,complimentaryitems,andmanagerapprovals.
- Processcash,creditcard,digitalpayments,giftcertificates,andotherapprovedpayment methods.
- Maintainaccountabilityfortheassignedcashfloatthroughouttheshift.
- Performaccuratecashierreconciliationandend-of-shiftbalancing.
- Immediatelyreportanycashorpaymentdiscrepancies.
- Verifyguestreservationdepositsbeforefinalsettlement.
- Ensuredepositsareaccuratelyappliedtoguestbills.
- CoordinatewiththeReservationsandFinanceTeamregardingdepositconfirmations and discrepancies.
- Maintainaccuratedepositrecordsandreconciliation.
Invoicing&FinancialAdministration
- Processofficialinvoicesaccuratelyandincompliancewithcompanyandgovernment regulations.
- PrepareandissueBIR-compliantreceiptsandtaxinvoices.
- Processinvoiceamendments,reprints,andcorrectionsfollowingcompanyprocedures.
- Organizeandmaintainfinancialdocumentation.
Preparedailycashierandfinancialreports,includingbutnotlimitedto:
- Cashreconciliation
- Creditcardreconciliation
- Discountandcomplimentaryreports
- Voidandrefundreports
- Dailysalessummaries
- Assistwithmonth-endfinancialdocumentationasrequired.
TipsAdministration
- Accuratelyrecordandreconcileallgratuities.
- Preparetipreportsandsupportingdocumentation.
- Ensureproperhandling,security,anddistributionoftipsinaccordancewithcompany policy.
OperationalSupport
- Deliverwarm,professional,andefficientserviceduringeveryguestinteraction.
- AccuratelytakeandinputordersintothePOSsystem
- Servefoodandbeveragesfollowingpropersequenceandtiming
- Ensurecorrecttableset-upandmaintenancethroughoutthediningexperience
- Maintainstrongknowledgeofthefullmenu,includingingredients,preparationmethods, and allergens
- Understandbeverageofferingsincludingcocktails,wines,andnon-alcoholicoptions
- Stayupdatedonmenuchanges,promotions,andseasonalofferings
- Handlebillinginquiriesandpaymentprocesseswithconfidenceandprofessionalism.
- Assistinresolvingguestconcernsrelatedtobillingorpayments.
- Supportingmanagersinmaintainingsmoothserviceflowduringpeakperiods.
- HelpingmaintainaccurateguestcountsandtableinformationwithinthePOSsystem.
- Providingoperationalsupportwheneverneededtoensureanexceptionalguest experience.
Compliance&FinancialControls
- Followallcompanycashhandlingproceduresandfinancialpolicies.
- Maintainconfidentialityoffinancialinformation.
- Safeguardcompanyassetsandpreventfinancialloss.
- Supportinternalauditsandcompliancereviews.
- Reportanyirregularities,fraudulentactivity,orpolicybreachesimmediately.
Who You Are (Qualifications & Skills)
- Previousexperienceasacashierinarestaurant,hotel,orhospitalityenvironment preferred.
- ExperienceusingPOSsystemsandReservationsSystems(Infrasys,andSevenrooms is an advantage)
- Solidunderstandingoffinancialreconciliationandcashhandling.
- Familiaritywithinvoicingandadministrativereporting.
- Strongcomputerskills,includingGoogleWorkspace.
- Experiencesupportingrestaurantoperations.