Cash Application Specialist

1840&Co; Cebu City; On-site; PHP 335,000 - 558,000; Full time

Job summary

1840&Co in Cebu City, Philippines, is seeking candidates for a temporary project-based role in Cash Applications and Accounts Receivable. You will independently research and reconcile unapplied deposits and prepayments, identifying the correct customer, invoice, or project for each payment and driving items through resolution.

The role requires strong investigative skills, meticulous attention to detail, and the ability to communicate clearly via professional emails while coordinating with

Qualifications

• Experience in Cash Applications or Accounts Receivable is required.
• Background in account reconciliation and payment research.
• Strong investigative and problem solving skills.
• Ability to handle high-volume transaction details with accuracy.
• Excellent written communication for professional emails.
• Strong email and task-management capabilities.
• Ability to work independently and escalate roadblocks when needed.

Responsibilities

• Reviewing and reconciling unapplied deposit and prepayment activity.
• Researching payment details across available systems and supporting documents.
• Identify the correct customer, invoice, or project for each payment.
• Reach out to customers and internal teams to obtain missing information.
• Maintain organized email correspondence and manage follow-ups.
• Document research, responses, status, and next steps for items.
• Partner with Cash Applications team to ensure proper application of payments.
• Meet daily and weekly productivity and reconciliation quotas.

Skills

Cash applications

Accounts receivable

Finance

Account reconciliation

Research payments

Written communication

Email management

Attention to detail

Job description

About the Job

We are looking for candidates with a strong Cash Applications, Accounts Receivable, Finance, and/or account reconciliation background who are comfortable independently researching payment activity through resolution. You will primarily support reconciliation efforts related to:

• Prepayments
• Deposits

Both accounts currently contain unapplied cash activity that requires detailed research to identify the appropriate customer, invoice, job, or project associated with each payment and ultimately move the item through resolution and application. This is a project based role.

Responsibilities

Key Responsibilities

The temporary resources will be responsible for:

• Reviewing and reconciling unapplied deposit and prepayment activity
• Researching payment details across available systems and supporting documentation
• Identifying the correct customer, invoice, job, or project associated with each payment
• Reaching out to customers, sales representatives, billers/billing teams, and other internal teams to obtain missing information
• Maintaining organized email correspondence and managing follow-ups
• Documenting research, responses, status, and next steps for outstanding items
• Following items through to resolution rather than completing only the initial research
• Partnering with the Cash Applications team to ensure identified payments can be applied appropriately
• Meeting established daily and weekly productivity/reconciliation quotas

Qualification

Candidate Profile

We are looking for candidates who have:

• Previous Cash Applications and/or Accounts Receivable experience
• Experience with account reconciliation and payment research
• Strong investigative and problem-solving skills
• Ability to work through high-volume transaction-level detail
• Strong written communication skills, particularly professional email correspondence
• Strong email and task-management skills
• Consistent follow-up and follow-through
• Ability to work independently and escalante roadblocks appropriately
• Strong attention to detail and accuracy
• Ability to work within defined daily and weekly performance expectations