Care Coordinator: Australian OOHC (Onsite + HMO Day 1)

Brainbox; Angeles; On-site; PHP 240,000 - 420,000; Full time

Benefits offered by this job

Attractive salary

Tenure- and performance-based bonuses

Paid time off

Unlimited referrals bonuses

Engagement and recognition programs

HMO from day 1

37.5h week + weekends off

International career growth

Travel opportunities

Modern offices near MacArthur Highway

Fun and inclusive culture

Local management support

Unlimited training and micro-competenc

Job summary

Brainbox in Pampanga is seeking a Care Coordinator to support scheduled supervision sessions, incident reviews, wellbeing surveys, and compliance audits for a frontline care team. The role ensures timely processes and well-documented information for the practice team.

This onsite position offers unlimited training, HMO from day one, and a culture built on kindness, with opportunities to engage with an Australian client in health and community services.

Qualifications

• 2-4 years of Admin or Coordinator experience in the NDIS industry or healthcare in Australia.
• Excellent written and verbal English communication, capable of producing high-quality documentation.
• Strong organisational skills and attention to detail.
• Experience with Australian or international health, community services, or care-related clients is preferred.
• Familiarity with child-safe standards, safeguarding frameworks, or out-of-home care practices.

Responsibilities

• Coordinate and facilitate scheduled formal supervision sessions for Therapeutic Care Workers using client templates and procedures.
• Support Care Workers in applying the therapeutic care model to placements and behaviours.
• Monitor supervision schedules, flag missed/overdue sessions, and document outcomes.
• Review incident documentation, prepare learning summaries, and translate findings into supervision agenda items.
• Audit and compliance support: complete audits with templates, record findings, and track corrective actions.

Skills

English communication

Organisational skills

Attention to detail

Coordination experience

Job description

Brainbox in Pampanga is seeking a Care Coordinator to support scheduled supervision sessions, incident reviews, wellbeing surveys, and compliance audits for a frontline care team. The role ensures timely processes and well-documented information for the practice team.

This onsite position offers unlimited training, HMO from day one, and a culture built on kindness, with opportunities to engage with an Australian client in health and community services.