Card Transactions Ops Lead - Posting & Disbursement Specialist

BDO Unibank, Inc.; Mandaluyong; On-site; PHP 335,000 - 536,000; Full time

Job summary

BDO Unibank, Inc. in Mandaluyong City/Ortigas seeks a diligent professional to ensure timely processing of disbursements related to payment arrangements and balance transfers within Consumer Banking.

You will monitor postings and adjustments for cardholder payments, maintaining a database of adjustment requests and ensuring compliance with posting policies. Responsibilities include process improvements, staff development, and evaluating performance to support business continuity in a dynamic

Qualifications

• Bachelor's degree or graduate of a four-year course.
• Preferably has a background in credit card operations or at least 3 years in a Financial Institutions.
• Must be willing to work onsite in Ortigas.

Responsibilities

• Ensures timely and accurate processing of disbursement related to payment arrangements, balance transfers, easy cash/cash it easy options.
• Ensures that all transaction postings and adjustments related to cardholder payments are processed in a timely and accurate manner as prescribed by the respective processing guidelines.
• Maintains and monitors database of requests for adjustments.
• Monitors compliance to posting policies and procedures.
• Recommends solutions and processes enhancement to the Transaction Posting Head to prevent mishandling of transactions and for more efficient processing.
• Development of unit officers and staff: Improves job knowledge and ensures business continuity; Evaluates staff performance

Skills

Credit card operations background

Experience in financial institutions

Education

Bachelor's degree / four-year course graduate

Job description

BDO Unibank, Inc. in Mandaluyong City/Ortigas seeks a diligent professional to ensure timely processing of disbursements related to payment arrangements and balance transfers within Consumer Banking.

You will monitor postings and adjustments for cardholder payments, maintaining a database of adjustment requests and ensuring compliance with posting policies. Responsibilities include process improvements, staff development, and evaluating performance to support business continuity in a dynamic