Captain Waiter / Waitress

Filinvest Development Corporation; San Mateo; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading hospitality company is seeking a Captain Waiter/Waitress at Timberland Highlands Resort in San Mateo, Rizal. The role involves ensuring efficient operations in the Food & Beverage division, responding to customer requests, and overseeing staff hygiene practices. Ideal candidates should have a degree, at least 2 years of experience in an international hotel, and must be able to communicate effectively. Immediate availability is required for this onsite position.

Qualifications

• At least 2 years work experience in an international class hotel.
• Willingness to start immediately.
• Ability to work onsite in San Mateo, Rizal.

Responsibilities

• Responding to customer requests.
• Ensuring staff adherence to hygiene and sanitation procedures.
• Preparing reports for management decision-making.
• Setting up functions before events.
• Briefing staff on station assignments.

Skills

Effective communication

Customer service

Education

Graduate of any 4 year course

Job description

Overview

FILINVEST COMPANY: TIMBERLAND HIGHLANDS RESORT

The Captain Waiter/Waitress will assist in ensuring smooth operations of the sections appointed in the Food & Beverage division. The Timberland Highlands Resort Food & Beverage Service maximizes profits, maintains food / beverage / service quality and ensures customer satisfaction.

Responsibilities

• Responding to customer requests.
• To have complete knowledge on the food / beverage / service available in sections appointed.
• Ensures that staffs are aware of and applies the procedures concerning hygiene and sanitation procedures.
• Checks cleanliness of sections prior to and after service.
• Ensures that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage.
• Prepares reports as necessary to develop a more informative database for improved Management decision-making and critical evaluation of work activities.
• Ensures the set-up for functions is prepared before the event.
• Brief staffs on station assignments and side duties at the beginning of the shift.
• Performs such other functions as may be delegated by management from time to time.

Qualifications

• Graduate of any 4 year course
• Atleast 2 years work experience in an international class hotel
• Can communicate well
• Can start immediately
• Amenable to work onsite in San Mateo, Rizal