Captain Waiter / Waitress

Filinvest Group; Philippines; On-site; PHP 223,200 - 334,800; Full time

Job summary

A premier resort company in the Philippines is seeking a Captain Waiter/Waitress to assist in smooth operations within the Food & Beverage division. The role requires strong customer service, effective communication, and at least 2 years of experience in an international hotel. Candidates must be graduates of a 4-year course, can start immediately, and are amenable to work on-site in San Mateo, Rizal. This position focuses on ensuring customer satisfaction and maintaining service quality.

Qualifications

• At least 2 years of work experience in an international class hotel.
• Ability to communicate effectively.
• Availability to start immediately.

Responsibilities

• Assist in ensuring smooth operations of the Food & Beverage division.
• Respond to customer requests.
• Ensure hygiene and sanitation procedures are applied.

Skills

Customer service

Effective communication

Education

Graduate of any 4-year course

Job description

FILINVEST COMPANY: TIMBERLAND HIGHLANDS RESORT

The Captain Waiter/Waitress will assist in ensuring smooth operations of the sections appointed in the Food & Beverage division. The Timberland Highlands Resort Food & Beverage Service maximizes profits, maintains food / beverage / service quality and ensures customer satisfaction.

• Responding to customer requests.
• To have complete knowledge on the food / beverage / service available in sections appointed.
• Ensures that staffs are aware of and applies the procedures concerning hygiene and sanitation procedures.
• Checks cleanliness of sections prior to and after service.
• Ensures that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage.
• Prepares reports as necessary to develop a more informative database for improved Management decision-making and critical evaluation of work activities.
• Ensures the set-up for functions is prepared before the event.
• Brief staffs on station assignments and side duties at the beginning of the shift.
• Performs such other functions as may be delegated by management from time to time.

QULAIFICATIONS

• Graduate of any 4 year course
• Atleast 2 years work experience in an international class hotel
• Can communicate well
• Can start immediately
• Amenable to work onsite in San Mateo, Rizal