Captain Waiter

H.A.M.S. MANPOWER EXPERTISE CORPORATION; Manila; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Health Insurance

Job summary

H.A.M.S. MANPOWER EXPERTISE CORPORATION is seeking a Captain Waiter for their restaurant in Manila. The ideal candidate will supervise waitstaff, ensuring exceptional service and operational efficiency. Responsibilities include managing orders, staff training, and maintaining cleanliness standards. Candidates should have previous experience in leadership roles, possess strong communication skills, and be knowledgeable in food and beverage service and POS systems. This role involves high pressure and multi-tasking capabilities.

Qualifications

• Previous experience in a similar leadership or service role.
• Good communication and leadership skills.
• In-depth knowledge of food and beverage.
• Proficiency in POS systems.
• Ability to work under pressure and multi-task.

Responsibilities

• Supervises waitstaff and delegates tasks.
• Welcomes guests and takes orders.
• Acts as a liaison between kitchen and floor staff.
• Processes payments using the POS system.
• Conducts inventory of supplies and prepares reports.

Skills

Good communication

Leadership skills

In-depth knowledge of food and beverage

Proficiency in POS systems

Education

Diploma

Job description

On-site - Manila 3-5 Yrs Exp Diploma Contract

Job Description

Insurance Health & Wellness

Health Insurance

A Captain Waiter supervises a specific restaurant section, acting as a leader to ensure high-quality service, guest satisfaction, and operational efficiency. Key duties include training staff, managing table setups, taking orders, handling complaints, and coordinating between the front‑of‑house and kitchen. They ensure smooth service, maintain cleanliness standards, and assist with billing.

Responsibilities:

• Supervision & Leadership: Supervises waitstaff, delegates tasks, and ensures the restaurant station is properly set up and stocked. They also train, coach, and evaluate performance of staff.
• Guest Service & Experience: Welcomes guests, takes orders, and ensures top‑notch service to enhance guest satisfaction. They are responsible for checking in with guests during meals and resolving complaints.
• Operational Coordination: Acts as a liaison between the kitchen and floor staff to ensure timely food delivery. They manage the flow of service to keep the kitchen steady.
• Technical Skills & Service: Serves food and beverages, processes payments using the POS system, and handles cleaning of service areas.
• Administrative Duties: Conducts inventory of supplies, prepares reports for management, and ensures compliance with health and safety standards.

Job Requirements:

• Experience: Previous experience in a similar leadership or service role.
• Skills: Good communication, leadership skills, in-depth knowledge of food and beverage, and proficiency in POS systems.
• Can work in Anywhere city of Saudi Arabia
• With experience in Hotel, Resorts and fine dining restaurant.
• Can work under pressure, multi‑tasking.