Canada SMB CS Team Leader

apply; Makati; On-site; PHP 614,000 - 949,000; Full time

Job summary

apply is seeking a result-oriented Team Leader to supervise a group of associates, guiding them to meet organizational objectives and develop their potential.

The role emphasizes leadership, training, and effective communication to build strong relationships with the team and with clients. The candidate should be goal-driven with the ability to manage day-to-day activities and drive targets.

Qualifications

• Proven track record of motivating teams.
• Excellent interpersonal skills.
• Goal-driven with ability to manage day-to-day activities.

Responsibilities

• Managing the day-to-day activities of the team.
• Motivating the team to achieve organizational goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Conducting training of team members to maximize their potential.
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Conducting quarterly performance reviews.
• Contributing to the growth of the company through a successful team.
• Creating a pleasant working environment that inspires the team.
• On-the-job training.
• Excellent communication skills.
• Confidence and skillful negotiating skills.
• Computer literate.
• Strong organizational skills to give the team direction.

Skills

Team leadership

Interpersonal skills

Communication

Negotiation

Problem solving

Organizational skills

Computer literacy

Job description

We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of associates to achieve the organizations objectives. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the team's potential.

To be successful as a team leader, you should have a track record of team motivation and positive results. Ultimately, a top-notch team leader should display excellent interpersonal skills to build quality relationships with the team and with clients, be goal-driven, and manage the day-to-day activities of the team efficiently.

Team Leader Responsibilities

• Managing the day-to-day activities of the team.
• Motivating the team to achieve organizational goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Conducting training of team members to maximize their potential.
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Conducting quarterly performance reviews.
• Contributing to the growth of the company through a successful team.
• Creating a pleasant working environment that inspires the team.
• On-the-job training.
• Excellent communication skills.
• Confidence and skillful negotiating skills.
• Computer literate.
• Strong organizational skills to give the team direction.