Campus Employee Experience Coordinator

IntouchCX; Quezon City; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Competitive compensation package

Health and wellness coverage

Paid time off

Professional development

Job summary

IntouchCX in Quezon City, Philippines, is seeking a dynamic Campus Employee Experience Coordinator to nurture campus culture, design and host high‑impact events, and champion employee voices. You’ll be the heartbeat on site, creating an inclusive, energetic workplace where people feel connected, valued, and excited to contribute every day.

You will collaborate with site operations, HR, facilities, and regional teams to align programs with campus goals, manage event timelines and budgets, and

Qualifications

• High school diploma required; coursework in Communications, HR, or Event Management is a plus.
• Outstanding verbal and written communication with comfort presenting to groups.
• Experience in event planning, campus recreation, or internal communications preferred.
• Tech-savvy with Slack/Teams, Google Workspace, Canva, and survey tools.
• Flexible schedule to accommodate events outside regular hours.

Responsibilities

• Champion campus culture as the on-site ambassador.
• Design and host engaging events and celebrations.
• Capture campus sentiment through feedback channels and translate insights.
• Lead site communications across floor channels.
• Collaborate with operations, HR, facilities, and regional teams.
• Organize engagement spaces and create motivating environments.

Skills

People skills

Event planning

Communication

Organizational skills

Education

High school diploma

Communications degree

Tools

Slack/Teams

Google Workspace

Canva

Survey platforms

Job description

Bring the Energy. Shape the Culture. Make Work Amazing.

Customer care is evolving, and we believe great customer experiences start with an extraordinary workplace culture. We’re looking for a dynamic, creative, and proactive Campus Employee Experience Coordinator to serve as the heartbeat of our campus.

If you are a natural connector who loves planning events, driving team engagement, and creating an inclusive environment where people genuinely enjoy showing up every day, this is your stage. You won’t just coordinate activities—you will champion our culture, give our employees a voice, and help shape how our people connect, celebrate, and grow.

What You’ll Do

• Champion Campus Culture: Serve as the chief culture ambassador on-site, setting an energetic, welcoming, and inclusive tone across the entire campus.

• Design & Host Unforgettable Events: Brainstorm, plan, and execute high-impact employee engagement initiatives—from themed celebrations, wellness events, and contests to milestone recognitions and town halls.

• Be the Voice of the Floor: Capture the true pulse of the campus through focus groups, surveys, coffee chats, and everyday floor interactions, translating real employee sentiment into actionable insights for leadership.

• Drive Site Communications: Act as the central communication hub on-site, ensuring important company updates, achievements, and programs are shared clearly and creatively across all floor channels.

• Collaborate Across Teams: Partner closely with site operations, HR, facilities, and regional Employee Experience peers to align engagement programs with campus goals and retention targets.

• Own the Space & Atmosphere: Assist in organizing engagement spaces and breakout areas, ensuring employees have vibrant, comfortable, and motivating environments to recharge.

Who You Are

• The Ultimate People Person: You bring an outgoing, positive personality and thrive when building authentic connections with diverse teams across all shifts.

• A Creative Self-Starter: You love turning ideas into reality, whether designing an engaging game, writing an eye-catching announcement, or hosting a campus‑wide celebration.

• Highly Organized & Adaptable: You juggle multiple tasks effortlessly—managing event timelines, budgets, and feedback trackers without missing a beat in a fast‑paced environment.

• An Empathetic Active Listener: You are approachable and trustworthy, making employees feel heard and respected while knowing when and how to elevate feedback to leadership.

What You Bring

• Education: High school diploma or equivalent required (post-secondary coursework or degree in Communications, HR, Event Management, or related field is a plus).

• Communication Skills: Outstanding verbal and written communication skills with comfort presenting in front of small groups and large gatherings.

• Event or Community Experience: Prior experience in event planning, campus recreation, internal communications, customer hospitality, or frontline employee engagement is preferred.

• Tech Savvy: Comfortable using communication and productivity tools (e.g., Slack/Teams, Google Workspace, Canva, survey platforms).

• Schedule Agility: Flexibility to adapt to shifting campus needs, including occasional evening or event‑specific schedules to connect with all shifts.

Why Join Us?

• Real Impact: Directly influence daily workplace morale, employee happiness, and retention.

• Creative Freedom: Bring fresh, outside‑the‑box ideas to the table and see them brought to life on the floor.

• Growth Potential: Expand your expertise in People & Culture, Human Resources, and Event Operations within a fast‑moving, innovative company.

• Comprehensive Benefits: Competitive compensation package, health and wellness coverage, paid time off, and continuous professional development.