Call Centers hiring for Csr Associate. Salary upto 35K.

Recruitify_HR; Davao del Sur; Sur place; PHP 355 446 - 425 754; Plein temps

Avantages offerts par ce poste

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Résumé du poste

A recruitment firm in Davao del Sur is seeking a CSR Associate to provide exceptional customer service and support. Applicants should possess a Bachelor's degree and 5-8 years of customer service experience. Responsibilities include resolving inquiries, maintaining product knowledge, and collaborating with team members. The position offers a salary up to 35K PHP along with employee recognition, health insurance, and a performance bonus.

Qualifications

• 5–8 years of experience in a customer service role.
• Ability to work under pressure with a positive attitude.

Responsabilités

• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and complaints effectively and efficiently.
• Maintain a high level of knowledge about the company's products and services.
• Document customer interactions in the CRM system accurately.
• Collaborate with team members to achieve performance targets and enhance service quality.

Connaissances

Strong communication skills

Interpersonal skills

Problem-solving abilities

Formation

Bachelor’s degree in a relevant field

Description du poste

Call Centers hiring for Csr Associate. Salary upto 35K.

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Description

• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and complaints effectively and efficiently.
• Maintain a high level of knowledge about the company's products and services.
• Document customer interactions in the CRM system accurately.
• Collaborate with team members to achieve performance targets and enhance service quality.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 5–8 years of experience in a customer service role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Ability to work under pressure with a positive attitude.
• Responsibilities and Duties: Excellent problem-solving abilities and a customer-focused mindset.