Customer Care Call Center Agent - Growth & Rewards

Neksjob Philippines; Cebu City; Presencial; PHP 201.000 - 268.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Descripción de la vacante

Neksjob Philippines in Cebu City is seeking a Call Center Agent – Customer Care to deliver outstanding assistance, resolve customer concerns promptly, and build positive relationships while maintaining quality service.

Requirements include at least 1 year of call center experience and strong customer service and communication skills. The position is full-time and on-site, with an equity incentive plan, commission, performance bonus, and structured professional development.

Formación

• 1 year of call center experience required.
• Strong customer service and communication skills.

Responsabilidades

• Assist customers with questions and concerns.
• Handle complaints professionally.
• Provide appropriate solutions and recommendations.
• Follow up on unresolved customer concerns.
• Maintain accurate customer records.
• Achieve customer satisfaction and performance goals.

Conocimientos

Customer service

Communication

Educación

High School

Descripción del empleo

Neksjob Philippines in Cebu City is seeking a Call Center Agent – Customer Care to deliver outstanding assistance, resolve customer concerns promptly, and build positive relationships while maintaining quality service.

Requirements include at least 1 year of call center experience and strong customer service and communication skills. The position is full-time and on-site, with an equity incentive plan, commission, performance bonus, and structured professional development.