Call Center Specialist: Resolve, Upsell & Delight Customers

CNT- World Wide Outsouce Solutions OPC; Rizal; On-site; PHP 329,592 - 461,429; Full time

Job summary

A leading outsourcing company in Rizal, Philippines, is seeking a full-time customer service representative. You will answer calls, assist customers with inquiries, and resolve complaints. Ideal candidates have a high school diploma and customer service experience. Excellent communication skills and proficiency in Microsoft Office are necessary. This position is suitable for fresh graduates and offers an on-site role.

Qualifications

• 1+ years of customer service experience.
• Proficiency in Microsoft Office Suite.
• Ability to handle multiple tasks and priorities effectively.

Responsibilities

• Answer incoming calls from customers professionally.
• Provide accurate information to customers.
• Resolve customer inquiries and complaints.

Skills

Excellent communication and interpersonal skills

Strong problem-solving skills

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

A leading outsourcing company in Rizal, Philippines, is seeking a full-time customer service representative. You will answer calls, assist customers with inquiries, and resolve complaints. Ideal candidates have a high school diploma and customer service experience. Excellent communication skills and proficiency in Microsoft Office are necessary. This position is suitable for fresh graduates and offers an on-site role.