Call Center Representative

Neksjob Philippines; Ilocos Norte; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

A recruitment company in the Philippines is seeking motivated individuals for a customer service role in an international account team. You'll handle inbound and outbound calls, assisting customers with inquiries while providing exceptional service in English. The ideal candidate should be a high school graduate with a positive attitude, basic computer skills, and a customer-focused mindset. Benefits include a competitive salary and comprehensive training. Candidates must be aware of potential job fraud while searching for employment.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer-focused mindset

Positive attitude

Basic computer skills

Education

High school graduate or above

Job description

Job Description

We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English.

Responsibilities

• Handle customer calls via phone, email, or chat
• Provide accurate information about products/services to international clients
• Resolve customer concerns efficiently and professionally
• Document interactions accurately in the system

Requirements

• High school graduate or above
• Positive attitude and customer-focused mindset
• Basic computer skills and ability to learn new systems

Benefits

• Competitive salary with international account premium
• Comprehensive training and support

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.