Call Center Pro: Customer Care with Flexible Hours & Growth

Work-1 Manpower Recruitment Services; Muntinlupa; Sur place; PHP 180 000 - 240 000; Plein temps

Résumé du poste

Work-1 Manpower Recruitment Services in Muntinlupa is seeking a front-line customer service professional for an on-site role. The position requires 1–3 years in a call center or customer service environment, and a high school diploma.

It is full-time and involves handling inbound and outbound calls with professionalism to resolve inquiries. You will collaborate with teammates to hit performance targets, maintain accurate records, and provide accurate product information.

Qualifications

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1-3 years in a call center or customer service role
• Skills and Competencies: Strong verbal communication skills
• Qualities and Traits: Empathy and patience in dealing with customers
• Responsibilities and Duties: Ability to work in a team environment
• Working Conditions: Willingness to work flexible hours, including evenings and weekends

Responsabilités

• Handle inbound and outbound customer calls with professionalism and patience.
• Address customer inquiries and complaints effectively to enhance customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to achieve performance goals and targets.
• Provide product and service information to customers as needed.

Connaissances

Strong verbal communication

Formation

High School Diploma or equivalent

Description du poste

Work-1 Manpower Recruitment Services in Muntinlupa is seeking a front-line customer service professional for an on-site role. The position requires 1–3 years in a call center or customer service environment, and a high school diploma.

It is full-time and involves handling inbound and outbound calls with professionalism to resolve inquiries. You will collaborate with teammates to hit performance targets, maintain accurate records, and provide accurate product information.