Call Center Agent – Virtual Hiring | Apply Now

NeksJob Philippines; Quezon City; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

NeksJob Philippines is hiring Call Center Agents to be the first point of contact for customers in Quezon City. You will address questions about products, orders, and accounts, and provide clear explanations of services and options.

Ideal candidates have at least 6 months of call center experience, are SH/SHS graduates, and can work on-site. Strong communication and basic computer skills are required, with opportunities for growth and benefits.

Qualifications

• Must have at least 6 months call center experience.
• SH/SHS graduate.
• Willing to work on-site.
• Basic computer literacy.
• Excellent communication skills.

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of services, policies, and options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Skills

Call center experience (6mo+)

Communication skills

Basic computer literacy

Education

SH/SHS Grad

Job description

We’re looking for friendly and motivated Call Center Agents to join our team. You’ll be the first point of contact for customers, answering questions, resolving issues, and making sure every interaction ends with the right solution.

Key Responsibilities:

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Why Join Us

• Paid Training
• Competitive Salary
• Bonuses
• HMO and Other Benefits
• Career Growth Opportunities
• Fun and Supportive Team Environment