Call Center Agent - Davao/ No BPO Exp

Recruitify_HR; Davao City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Multiple sites/accounts available

Job summary

Recruitify_HR in Davao City is seeking a Call Center Agent / Customer Service Representative to handle customer inquiries by phone, assist with concerns, and provide accurate information. You will document interactions and aim for high quality service while maintaining professionalism.

No prior BPO experience is required; training is provided. On-site work and customer-service orientation are essential, with multiple sites/accounts available for growth opportunities.

Qualifications

• No BPO experience required.
• Good verbal and written communication skills.
• Customer-service oriented.
• Willing to work onsite.
• Willing to undergo training.

Responsibilities

• Handle customer inquiries through phone calls.
• Assist customers with their concerns and requests.
• Provide accurate information and appropriate solutions.
• Handle basic troubleshooting and account-related concerns.
• Document customer interactions and update account information.
• Maintain a professional and friendly approach when assisting customers.
• Meet quality and performance standards.

Skills

Verbal communication

Written communication

Customer-service oriented

On-site work

Job description

As a Call Center Agent / Customer Service Representative, you will:

• Handle customer inquiries through phone calls
• Assist customers with their concerns and requests
• Provide accurate information and appropriate solutions
• Handle basic troubleshooting and account-related concerns
• Document customer interactions and update account information
• Maintain a professional and friendly approach when assisting customers
• Meet quality and performance standards

Qualifications

• No BPO experience required
• Good verbal and written communication skills
• Customer-service oriented
• Willing to work onsite
• Willing to undergo training

What We Offer

Competitive salary package

Incentives And Other Benefits

• Paid training
• Career growth opportunities
• Multiple sites/accounts available