Call Center Agent/Customer Service Representative (HMO on Day 1) Start ASAP!

Neksjob Philippines; Pampanga; On-site; PHP 200,880 - 312,480; Full time

Job summary

Neksjob Philippines is hiring Call Center Agents/Customer Service Representatives who are approachable, customer-focused, and ready to make a difference in Pampanga. This on-site role requires you to handle incoming calls and provide accurate product information.

You will resolve customer concerns, assist with account updates and service requests, and keep detailed records of each conversation, all while adhering to company policies and scripts.

Qualifications

• At least 6 months call center experience.
• Willing to work on site.
• Education: At least high school or senior high school graduate.

Responsibilities

• Answering calls in a courteous and professional manner.
• Providing correct and useful product information.
• Resolving customer problems quickly and smoothly.
• Helping with account updates and service requests.
• Keeping detailed records of each conversation.
• Adhering to company policies, scripts, and performance targets.

Skills

Call center experience

Education

High school graduate

Job description

Call Center Agent/Customer Service Representative (HMO on Day 1) Start ASAP!

Job Description

We're Hiring for Call Center Agents who are approachable, customer-focused, and ready to make a difference.

In this role, you'll handle incoming calls, give clear information about what we offer, solve customer concerns, and make sure every caller has a positive experience.

Your day-to-day work will include:

Answering calls in a courteous and professional manner

Providing correct and useful product information

Resolving customer problems quickly and smoothly

Helping with account updates and service requests

Keeping detailed records of each conversation

Adhering to company policies, scripts, and performance targets

Qualifications

At least 6 months call center experience

Willing to work on site

Education: At least high school or senior high school graduate

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