Pure Chat Support Representative | Beginners friendly - Cebu

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Competitive salary + incentives

Paid training from Day 1

Supportive work environment

Incentives

Job summary

A leading communications consultancy in Cebu is seeking Pure Chat Support Representatives. This role is perfect for beginners, requiring only a High/Senior High School graduation, with no BPO experience necessary. Representing the company, you will manage customer inquiries via phone, email, or chat, ensuring excellent support. The position offers competitive salary plus incentives and a supportive work environment, with paid training from Day 1.

Qualifications

• No BPO experience required.
• Open to shifting schedules.
• Basic computer skills
• Customer-focused with onsite availability
• Willing to work shifting schedules

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information and resolve customer concerns.
• Deliver great customer support in a fast-paced environment.

Skills

Basic computer skills

Customer-focused

Communication

Education

High/Senior High School graduate

College preferred

Job description

Pure Chat Support Representative | Beginners friendly - Cebu

Caldwell Communications Consultancy Philippines

On-site - Cebu

No Exp Required

High/Senior High School

Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

About the Role

We’re hiring Customer Service Representatives to handle customer inquiries via phone, email, or chat. You’ll provide information, resolve concerns, and deliver great customer support in a fast-paced environment.

What We Offer:

• Competitive salary + incentives
• Paid training from Day 1
• Supportive work environment

Requirements:

• HS/SHS graduate (College preferred)
• No BPO experience required
• Basic computer skills
• Customer-focused and willing to work onsite
• Open to shifting schedules