Call Center Agent - 25k-30k Monthly - Immediate Opening

Neksjob Philippines; Pampanga; On-site; PHP 279,000 - 335,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is hiring a Call Center Agent to support customers via phone, email, and chat, providing product information and resolving technical issues. Immediate opening with on-the-job training.

You will manage inbound calls, communicate policies, and update account records while aiming for first-contact resolution. We require at least 6 months call center experience and good communication skills; the role offers 25k-30k PHP monthly with opportunities for commissions, incentives, and

Qualifications

• 6 months call center experience required.

Responsibilities

• Manage inbound calls and assist customers with account details, product inquiries, and order updates.
• Clearly communicate company policies, available services, and account options to customers.
• Assess customer concerns and provide effective troubleshooting in a professional and composed manner.
• Resolve issues efficiently, with a focus on achieving first-contact resolution.
• Keep customer records updated and ensure all interactions and account changes are properly documented.

Skills

Communication skills

Listening skills

Basic computer proficiency

Job description

Call Center Agent - 25k-30k Monthly - Immediate Opening

Chat

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Professional Development

Job Training, Professional Development

Join our team as a Customer Service Representative! You’ll assist customers via phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues. We’re looking for individuals with excellent communication skills, strong listening abilities, and basic computer proficiency.

Main Responsibilities

Manage inbound calls and assist customers with account details, product inquiries, and order updates.

Clearly communicate company policies, available services, and account options to customers.

Assess customer concerns and provide effective troubleshooting in a professional and composed manner.

Resolve issues efficiently, with a focus on achieving first-contact resolution.

Keep customer records updated and ensure all interactions and account changes are properly documented.

Qualifications

At least 6 months call center experience

Tips

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