Call Center Agent - 25k-30k Monthly - Immediate Opening

Neksjob Philippines; Davao del Sur; On-site; PHP 279,000 - 335,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking a Customer Service Representative to handle inquiries via phone, email, and chat. You will address product information, resolve technical issues, and guide customers through procedures with a focus on accuracy and courtesy.

Ideal candidates have at least 6 months of call center experience, strong communication and listening skills, and basic computer proficiency. The role offers an immediate opening and monthly compensation in the 25k–30k range.

Qualifications

• At least 6 months call center experience.
• Excellent communication skills with clear articulation.
• Ability to handle inbound calls, email and chat effectively.

Responsibilities

• Manage inbound calls and assist customers with account details, product inquiries, and order updates.
• Clearly communicate company policies, available services, and account options to customers.
• Assess customer concerns and provide troubleshooting in a professional manner.
• Resolve issues to achieve first-contact resolution.
• Keep customer records updated and document all interactions.

Skills

Customer service

Communication skills

Listening skills

Basic computer proficiency

Job description

Call Center Agent - 25k-30k Monthly - Immediate Opening

Chat

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Professional Development

Job Training, Professional Development

Join our team as a Customer Service Representative! You’ll assist customers via phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues. We’re looking for individuals with excellent communication skills, strong listening abilities, and basic computer proficiency.

Main Responsibilities

Manage inbound calls and assist customers with account details, product inquiries, and order updates.

Clearly communicate company policies, available services, and account options to customers.

Assess customer concerns and provide effective troubleshooting in a professional and composed manner.

Resolve issues efficiently, with a focus on achieving first-contact resolution.

Keep customer records updated and ensure all interactions and account changes are properly documented.

Qualifications

At least 6 months call center experience

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