Call Center Agent - Virtual Hiring - 30k Pay Plus Inc.

Neksjob Philippines; Misamis Oriental; On-site; PHP 312,000 - 357,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Pay Plus Inc. in the Philippines seeks a Call Center Agent. As a Customer Service Representative, you’ll assist customers through phone, email, and chat, resolve concerns, process requests, and provide accurate product information.

Key responsibilities include answering questions about products, orders, and accounts; explaining services and policies; investigating concerns; striving for first-call resolution; and updating customer data.

Qualifications

• At least 6 months call center experience.

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Skills

Strong communication

Active listening

Basic computer skills

Job description

Call Center Agent - Virtual Hiring - 30k Pay Plus Inc.

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

As a Customer Service Representative, you’ll assist customers through phone, email, and chat, resolve concerns, process requests, and provide accurate product information. Strong communication, active listening, and basic computer skills are essential for success.

Key Responsibilities:

Answer customer calls and assist with questions about products, orders, and accounts.

Provide clear explanations of company services, policies, and available options.

Investigate customer concerns and troubleshoot issues professionally.

Resolve customer problems efficiently and strive for first-call resolution.

Update customer and account information accurately.

Qualifications

At least 6 months call center experience

Tips

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