Virtual Interview. Hiring For Bpo'S With Amazing Salary Upto 25K-40K.

Gratitude Jobs Ahead Hr Inc; Taguig; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

WIFI zones

Gaming areas

Fitness options

Free day meals

Job summary

Gratitude Jobs Ahead Hr Inc in Manila is hiring BPO Specialists for Travel, Healthcare & Banking accounts. Join a global pioneer with on-site roles and competitive compensation.

Two tracks are offered: Experienced Agents (minimum 6 months BPO) and New Agents (college graduates welcome). You will handle high-volume inquiries via phone, chat, or email and strive for first‑call resolution while expanding product knowledge.

Qualifications

• Minimum 6 months BPO experience for the Experienced track.
• Fresh graduates welcomed for select entry-level accounts.

Responsibilities

• Professionally manage and resolve high-volume inbound customer inquiries (phone, chat, or email).
• Identify and troubleshoot concerns, aiming for first-call resolution where possible.
• Maintain up-to-date knowledge of products and procedures to assist customers effectively.

Skills

BPO experience

Customer service

Multi-channel support

Education

College degree

Job description

Hiring BPO Specialists: Travel, Healthcare & Banking Accounts!

JOIN A GLOBAL PIONEER BPO! We have immediate openings for skilled agents across our top accounts in multiple sites.

LOCATIONS (On-Site Only): MANILA

YOUR REWARDS & BENEFITS:

• Competitive Salary Package: Up to ₱25,000 - ₱40,000 + Allowances/Incentives
• Workload: Manageable call volume with fixed weekly rest days.

ELITE ON-SITE PERKS:

• Best Office Amenities: Dedicated WIFI zones, Gaming areas, Fitness options.
• Free Day Meals and regular team celebrations.

REQUIREMENTS (We have two tracks):

Experienced Agents

Minimum 6 Months BPO Experience is MANDATORY.

New Agents

College Graduates/Freshers are welcome to apply for select entry-level accounts.

Job Role & Responsibilities

• Professionally manage and resolve high-volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate manner.
• Identify, troubleshoot, and provide solutions for customer concerns, ensuring first-call resolution (FCR) where possible.
• Maintain a high level of product and procedural knowledge to effectively assist customers.

Fast-Track Process: One Easy Interview!