Cache Shift Lead - Operations, SPX Express (Mandaue)

SPX Express; Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

SPX Express is seeking a Warehouse Supervisor to oversee sorting center processes, manage schedules and attendance, and ensure timely processing of deliveries. The role requires hands-on leadership of direct and agency staff, a keen eye for detail, and a background in process improvement. Proficiency with MS Office and Google Apps is preferred.

The candidate will coordinate with functional leads to maintain performance reporting and drive operational efficiency within the warehouse environment.

Qualifications

• Bachelor of Science in Industrial Engineering is required.
• 2-5 years of experience in E-commerce, Logistics and Warehousing preferred.
• Has supervisory experience for direct and agency staff.
• Keen on details and process improvement background.
• Proficient with MS Office and Google Applications.

Responsibilities

• Oversee sorting center processes (inbound, sorting, outbound) and teams to meet KPIs and targets.
• Create schedules and monitor tasks; manage performance and attendance.
• Ensure deliveries are received, checked, and endorsed within agreed timelines.
• Notify relevant departments on non-conformances or shortages/overages.
• Ensure transfers processed upon arrival into warehouse; provide performance reports.

Skills

Supervisory experience

Attention to detail

Process improvement

MS Office

Google Workspace

Education

BS Industrial Engineering

Tools

MS Office

Google Apps

Job description

Job Description

• Oversee the sorting center processes (such as inbound, sorting and outbound) and team members to ensure all Key Performance Indicator (KPI) and targets are achieved
• Create of schedule and monitoring of tasks and duties; manage overall performance and attendance
• Ensure all deliveries are received, checked, processed and endorsed to the next process within agreed timelines
• Notify appropriate departments when there is non-conformance or shortage/overages are found
• Ensure all transfers are processed immediately upon arrival into the warehouse
• Provide reports to Functional Lead and/or SOC Lead for internal performance reporting

Requirements

• Graduate of Bachelor of Science in Industrial Engineering
• Preferably has 2-5 years of experience in E-commerce, Logistics and Warehousing
• Has supervisory experience, both for direct and agency employees
• Keen with details and has background in process improvement
• Knowledgeable with MS and Google Applications