CAAS Energy Land - Owner Relations Support

TOA Global; Manila; Hybrid; PHP 391,000 - 580,000; Full time

Benefits offered by this job

HMO coverage

Life Insurance

Hybrid work

Job summary

TOA Global seeks a deadline-driven CAAS Energy Land - Owner Relations Support in Manila to join our Client Accounting and Advisory Services team. You will manage owner communications, maintain Owner Relations Logs in Excel, and support land documentation workflows with accuracy.

This hybrid, full-time role offers a collaborative environment with global energy sector exposure and daily use of MS Office and SharePoint.

Qualifications

• 1–2 years of recent office or customer service experience
• Proficiency with Microsoft Excel and SharePoint
• Strong written, verbal and interpersonal English communication

Responsibilities

• Monitor shared email inboxes and voicemail channels; draft timely responses to inquiries using Teams/Zoom
• Enter data to maintain Owner Relations Logs in Excel; track response times and action items
• Organize online mail folders; standardize file naming for land documents; manage digital filing in SharePoint
• Support Land Administration Operations with daily tasks and deadlines

Skills

Excel

SharePoint

Adobe Acrobat

Teams

Zoom

Communication

Tools

Microsoft Office

Adobe Acrobat

SharePoint

Softphone/Teams/Zoom

Job description

CAAS Energy Land - Owner Relations Support

Location: Manila, Philippines
Work Arrangement: Hybrid, Full-time
Shift: Monday - Friday | 9:00 PM - 6:00 AM PHT

Unlock Your Potential!

At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and the Philippines, supporting our global clients across the accounting, finance, and professional services industries.

We are seeking a deadline-driven, proactive CAAS Energy Land - Owner Relations Support professional to join our Client Accounting and Advisory Services (CAAS) team. You will deliver comprehensive administrative support to North American Energy and Land Administration teams-managing owner communications, tracking owner relations logs, and organizing land documentation with precision.

Your Impact

Owner Communications & Inquiry Support: Monitor shared email inboxes and voicemail channels, draft timely responses to land and mineral owner inquiries, and handle softphone communications using platforms like Microsoft Teams and Zoom.

Owner Relations Logging & Tracking: Perform accurate data entry to maintain Owner Relations Logs in Microsoft Excel, tracking response times, open action items, and outstanding client tasks.

Document Management & Archiving: Organize online mail folders, standardize file naming for scanned land documents, and manage digital filing structures in SharePoint and Adobe Acrobat.

Land Administration Operations: Support the Land Administration Team with daily operational tasks, wrap up loose ends promptly, adhere to strict deadlines, and maintain daily timesheets.

What You Bring

The Experience: 1 to 2 years of recent office or customer service experience; experience within the energy, oil & gas, real estate, or land administration industries is a strong plus.

Software Competency: High proficiency with Microsoft Office (advanced Excel skills), Adobe Acrobat, SharePoint, and softphone/communication platforms (Teams, Zoom). Ability to adapt quickly to new client platforms.

Core Competencies: Strong written, verbal, and interpersonal English communication; excellent organizational and multi-tasking abilities in fast-paced environments; strong attention to detail; and a positive, collaborative mindset.

Education: No specific degree or licensure required.

Why You'll Love It Here

We believe in rewarding high achievers with a work environment that fuels both professional growth and personal well-being.

Time for You: Enjoy 21 Total Annual Service Incentive Leaves, flexible to use for travel, emergencies, or anything you may need for your "Me time."

Tenure Recognition Program: Celebrate your milestones with us; on your 2nd year, choose between a cash reward or one free HMO dependent.

Health & Security: Comprehensive HMO and Life Insurance coverage from day one.

Hybrid Work Flexibility: Combine the collaboration of in-office work in Manila with the convenience of working from home.

US Energy Sector Career Pathway: Build specialized administrative expertise in land management, mineral owner relations, and CAAS operations alongside leading international industry experts.