Business Transformation Specialist – Workforce Automation

Clarvida; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Clarvida is seeking a Business Transformation Senior Specialist in Manila to analyze and present data supporting operational health, workforce management, and governance. The role develops reporting tools, ensures compliance with standards, and optimizes workflows for efficiency and performance.

Key duties include building dashboards with Power BI and Excel, validating data across sources, and driving continuous improvement initiatives through Lean and Six Sigma practices.

Qualifications

• Bachelor’s degree in business, Finance, Data Analytics, or related field.
• Experience in business reporting, workforce management, process automation, and continuous improvement
• Strong analytical, strategic thinking, and problem-solving abilities
• Proficiency in reporting and productivity tools such as Excel, Power BI (PBI), Power Automate, PowerApps, and SharePoint
• Excellent communication and stakeholder management abilities
• Experience: 3+ years in process improvement or service management
• Knowledge/Certifications: Lean, Six Sigma (Yellow or higher), Agile, PMP, or equivalent certifications is a plus

Responsibilities

• Develop and maintain reports, dashboards, and scorecards using tools such as Power BI, Excel, and other reporting platforms
• Gather, validate, and analyze data from multiple sources to ensure reporting accuracy, completeness, and consistency
• Monitor KPIs, trends, variances, and operational metrics to support business decision-making
• Translate data into actionable insights and recommendations for leadership and stakeholders
• Ensure timely delivery of recurring reports and manage reporting calendars
• Perform quality checks and data reconciliation to maintain integrity of reporting outputs
• Partner with stakeholders to understand reporting requirements and improve report usability
• Identify opportunities to automate or streamline reporting processes to reduce manual effort and improve efficiency
• Analyze workforce data to optimize staffing levels and scheduling
• Forecast staffing requirements based on business needs and workload trends
• Develop strategies to improve employee productivity and engagement
• Ensure compliance with labor laws and workforce management best practices
• Design and implement automation solutions to streamline workflows and improve operational efficiency
• Analyze business processes and identify automation opportunities that reduce manual effort and increase accuracy
• Collaborate with stakeholders to gather requirements, map processes, and develop scalable automation solutions
• Monitor, test, and enhance automation solutions to ensure reliability, performance, and continuous value delivery
• Identify opportunities for process optimization and efficiency gains
• Implement Lean, Six Sigma, or other methodologies to drive improvements
• Facilitate training sessions and workshops on best practices
• Monitor and evaluate the effectiveness of improvement initiatives

Skills

Automation tools

Data analytics

Power BI

Power Automate

PowerApps

Excel

Stakeholder mgmt

Education

Bachelor's degree in business, Finance, Data Analytics, or related field

Tools

Power BI

Power Automate

PowerApps

SharePoint

Minibots

Excel

Job description

Clarvida is seeking a Business Transformation Senior Specialist in Manila to analyze and present data supporting operational health, workforce management, and governance. The role develops reporting tools, ensures compliance with standards, and optimizes workflows for efficiency and performance.

Key duties include building dashboards with Power BI and Excel, validating data across sources, and driving continuous improvement initiatives through Lean and Six Sigma practices.