Business Transformation Project Manager

TELUS Digital; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

TELUS Digital in Pasig, Philippines, is seeking a Project Manager to lead digital transformation initiatives within a broader program. You will drive multi-stream projects, align business and technical teams, and ensure seamless delivery.

The role requires at least 3 years of PM experience, proficiency in Agile, and strong stakeholder management. You will collaborate with IT, Product, and Operations to report progress to leadership and drive adoption and success across initiatives.

Qualifications

• Strong stakeholder management and communication skills.
• Proven track record of successful project delivery.
• Experience with Agile methodologies.
• Strong analytical and problem-solving abilities.

Responsibilities

• Develop and maintain detailed project plans, timelines, and milestones for digital transformation initiatives
• Manage end-to-end implementation of technology solutions and digital platforms
• Coordinate cross-functional resources to ensure successful and efficient project delivery
• Track and manage project budgets within allocated parameters
• Lead the deployment of digital solutions across assigned accounts
• Coordinate technical integrations with IT teams and vendors
• Manage project timelines and ensure on-time delivery of implementations
• Monitor and report on implementation progress and metrics
• Facilitate regular project status meetings with stakeholders
• Coordinate with client teams for customization needs and requirements
• Work closely with IT, Product, and Operations teams
• Support the preparation of status updates for leadership
• Identify and track project risks and issues
• Develop and implement mitigation strategies
• Track KPIs and user adoption to measure success
• Document progress, challenges, and successes
• Prepare regular status reports and updates

Skills

Stakeholder management

Project management

Agile

Communication

Job description

The Project Manager is responsible for managing and delivering digital transformation initiatives within a broader strategic program. This role focuses on executing projects across multiple streams, including digital solution deployments, vendor integrations, and technology implementations. The position requires close collaboration with cross-functional teams to ensure seamless delivery and alignment with business and technical objectives.

Main Responsibilities

Project Planning and Execution

• Develop and maintain detailed project plans, timelines, and milestones for digital transformation initiatives
• Manage end-to-end implementation of technology solutions and digital platforms
• Coordinate cross-functional resources to ensure successful and efficient project delivery
• Track and manage project budgets within allocated parameters

Implementation Management

• Lead the deployment of digital solutions across assigned accounts
• Coordinate technical integrations with IT teams and vendors
• Manage project timelines and ensure on-time delivery of implementations
• Monitor and report on implementation progress and metrics

Stakeholder Coordination

• Facilitate regular project status meetings with stakeholders
• Coordinate with client teams for customization needs and requirements
• Work closely with IT, Product, and Operations teams
• Support the preparation of status updates for RVPs and leadership

Risk and Issue Management

• Identify and track project risks and issues
• Develop and implement mitigation strategies
• Manage project health metrics and status reporting
• Coordinate resolution of technical and operational challenges

Performance Tracking and

Reporting

• Track and report on project KPIs and success metrics
• Monitor user adoption rates and implementation effectiveness
• Document project progress, challenges, and successes
• Prepare regular status reports and updates

Specific Qualifications

• Strong stakeholder management and communication skills
• Proven track record of successful project delivery
• Experience with Agile methodologies
• Strong analytical and problem-solving abilities

Education/Experience and Knowledge

• Min of 3 years of project management experience, operations manager, technical business analyst, support department team lead, or above
• Experience with digital transformation or technology implementation projects