Business Support Officer

BDO Unibank; Cebu City; On-site; PHP 300,000 - 450,000; Full time

Job summary

BDO Unibank in Cebu City seeks a dedicated individual for backroom support to the Acquiring Sales Team. The role involves overseeing business center activities, ensuring smooth operations, and coordinating with the merchant services unit.

Ideal candidates should have a four-year business degree and at least one year of sales/marketing experience, along with strong communication skills to assist merchants effectively.

Qualifications

• At least 1 year experience in Sales/Marketing Organization.
• Strong communication skills to handle queries from merchants.

Responsibilities

• Provide backroom support to the Acquiring Sales Team.
• Oversee activities at Provincial Business Center/Satellite Offices.
• Maintain and monitor response time of sales teams.
• Coordinate requests from Merchant Services Unit and branches.

Skills

Sales experience

Customer service skills

Communication skills

Education

Graduate of any four-year Business Course

Job description

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

Responsible for providing backroom support to the Acquiring Sales Team.

Key Responsibilities

• Supports the Unit Head in overseeing activities of Provincial Business Center / Satellite Offices of Acquiring and Institute procedure and policies for the smooth operation of the Unit.
• Takes and receives queries and concerns from merchants; maintains and monitors response turn around time of sales teams.
• Coordinates with the Acquiring group all requests coming from Merchant Services Unit, BDO call center, branches and other internal units.
• Calls merchant to follow-up lacking documentation.

Qualifications

• A Graduate of any four-year Business Course.
• With at least 1 year experience in Sales / Marketing Organization.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 27017