Business Support Assistant

The Back Room Limited; Masamat; On-site; PHP 180,000 - 300,000; Full time

Job summary

The Back Room Limited is seeking a Business Support Assistant in the Philippines to provide essential operational and administrative support across the client lifecycle. You will back up coordinators delivering services to manager groups and ensure key tasks are completed on time.

Responsibilities include bank confirmations, system setups, and accurate input of estimates, with strong attention to detail and confidential information handling.

Qualifications

• Experience in an administrative role, ideally in regulated or professional services
• Strong attention to detail and organization to manage multiple cases
• Excellent written and verbal communication with stakeholders/clients
• Confidential information handling and strict procedures

Responsibilities

• Set up, request, and monitor bank confirmations, chasing responses
• Manage system and platform setup including annual roll forward processes
• Input estimates into internal platforms with stakeholder confirmation

Skills

Administrative support

Attention to detail

Communication

Confidentiality

Microsoft Office

Tools

Microsoft Word

Excel

Outlook

Job description

About The Back Room

We exist to free our clients' time so they can focus on what they do best - growing their business. We deliver smart, efficient solutions that liberate teams from the everyday admin, and we hold ourselves to the same standard. Time is the ultimate currency, and we treat it like it.

About the Client

Our client is a UK-based accounting firm that provides high-quality accounting, compliance, and financial reporting services to a diverse portfolio of businesses across the UK. The firm is committed to delivering accurate, timely, and client-focused solutions while maintaining strong technical standards and compliance with UK accounting regulations. They foster a collaborative and supportive environment where team members are encouraged to develop their expertise in UK accounting and build long-term careers within the industry.

About the Team

The team supports co-ordinators who deliver direct service to manager groups across each service line. They work closely with [internal stakeholders / client-facing teams] to keep case work accurate, on time, and audit-ready.

As the team grows, we're looking for someone to take ownership of the administrative backbone that keeps cases moving.

The Role

The Business Support Assistant provides essential operational and administrative to support the full client lifecycle. The role supports our co-ordinators, who deliver direct support to the manager groups across each service line. This role will provide assistance to these co-ordinators, ensuring key tasks are delivered.

What You'll Do

• Set up, request, and proactively monitor bank confirmations, chasing outstanding responses

• Manage system and platform setup, including annual roll forward processes

• Input estimates into internal platforms, liaising directly with stakeholders to confirm accuracy

What We're Looking For

• Experience in an administrative role, ideally within a regulated or professional services environment

• Strong attention to detail and organizational skills, with the ability to manage multiple cases at once

• Clear written and verbal communication for requesting documentation or clarifying information with stakeholders/clients

• Comfortable handling confidential information and following strict procedures

• Proficient in Microsoft Office (Word, Excel, Outlook)

This role is open to Philippine citizens currently based in the Philippines.