Business Support Administrator

Smartsourcing; Cebu City; On-site; PHP 240,000 - 320,000; Full time

Benefits offered by this job

Healthcare from Day 1

5-day Christmas Leave

Free lunch & coffee

Night shift differential

Gym membership benefits

Team events & workshops

Job summary

Smartsourcing is seeking a Business Support Administrator to organize and maintain administrative records, support HR lifecycle activities, and help ensure compliant, efficient operations. The role covers spreadsheets, asset/fleet registers, onboarding/offboarding, and document control across SharePoint.

You'll work with cross-functional teams, monitor training records, and contribute to system improvements while maintaining accurate data and orderly processes.

Qualifications

• Relevant experience as Administrative Support, HR Support, or Operations Coordinator.
• Diploma or bachelor's degree in business administration or HR preferred.

Responsibilities

• Consolidate and manage spreadsheets, action trackers, and registers; maintain SharePoint document control.
• Coordinate end-to-end HR processes including onboarding and offboarding; track training records.
• Monitor compliance inbox; flag license and insurance expirations; assist with general office coordination.
• Support leadership in implementing new administrative systems and process improvements.

Skills

Microsoft 365

Data management

Documentation

SharePoint familiarity

HR systems knowledge (Employment Hero)

Onboarding coordination

Analytical thinking

Education

Diploma or Bachelor's degree in business administration or HR

Tools

MS Excel

MS Word

MS Outlook

MS Teams

SharePoint

Job description

Job Description:

About the job Business Support Administrator

Keep business operations organised, accurate, and running smoothly every day.

Hi! We're Smartsourcing, and we're looking for a Business Support Administrator to support the day-to-day administrative and operational needs of the business. In this role, you'll manage and maintain administrative registers and spreadsheets, while providing cross-functional support across HR lifecycle processes, training, compliance, and onboarding and offboarding activities—helping keep information accurate, processes organized, and business operations running efficiently.

Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu

About The Role

As an Business Support Administrator, you'll responsible for bringing structure and accuracy to existing business spreadsheets, action trackers, asset and fleet registers, and SharePoint document control; coordinating end-to-end HR administration; monitoring compliance; and supporting leadership as new administrative systems and process improvements are rolled out.

Key Responsibilities

Spreadsheet and Register Maintenance

• Consolidate, update, and manage existing business spreadsheets, action trackers, and asset/fleet registers.
• Maintain SharePoint document control and bring consistent structure to administrative records.
• Identify and correct data gaps or inconsistencies across registers.

HR Lifecycle and Training Administration

• Coordinate end-to-end HR processes including employee onboarding and offboarding.
• Arrange equipment/uniform setup, training course bookings, and competency tracking.
• Monitor certificate renewals and keep training records current.

Compliance and Office Support

• Monitor the compliance inbox and respond to or route routine inquiries.
• Track licence and insurance expiration dates and flag upcoming renewals.
• Assist with general office coordination and supplies.

Process Improvements and Implementation

• Support leadership in rolling out new administrative systems and policy updates.
• Help format and standardise HR templates, guides, and workflows.
• Recommend and implement practical process improvements within scope.

What You'll Need To Succeed Experience

• Relevant experience as an Administrative Support, HR Support, or Operations Coordinator. Prior experience is preferred, but candidates with less direct experience who possess strong self-drive, autonomy, and quick critical thinking will also be considered.

Education

• Diploma or bachelor's degree in business administration, Human Resources, or a related field preferred.

Tools

• Proficient in Microsoft 365 — MS Excel (intermediate data management)
• MS Word, Outlook, Teams, and SharePoint.
• Experience with Employment Hero or a similar HR system is an advantage.

Benefits

Step Into The Smartsourcing Experience

Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.

Why You'll Love Working Here

About

At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:

Weekends are yours (we respect your time off)

• 5-day Christmas Leave (unwrap real time off)
• Healthcare from Day 1 for you and your family (because healthcare matters)
• Free lunch and barista-crafted coffee daily (we take our caffeine seriously)
• Night shift differential for evening schedules
• Subsidized gym membership and sports wellness clubs including hiking and free-diving
• Smartsourcing Exclusives (deals made just for you)
• Themed BFFs, monthly knockoffs, summer parties
• Community give-back programs and personal development workshops

We're not just another outsourcing company. Were building something that actually matters here a place where good work meets good culture.

Bring your organisation, attention to detail, and proactive support.

Requirements: