Business Support Administrator

Smartsourcing Inc.; Cebu City; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Healthcare from Day 1

Free lunch and barista coffee

Subsidized gym membership

Team events and workshops

Community programs

Job summary

Smartsourcing is hiring a Business Support Administrator to streamline administrative and HR processes. You will manage registers and trackers, maintain SharePoint records, and support onboarding and offboarding activities to keep operations accurate and efficient.

The role covers end-to-end HR administration, training coordination, and ongoing compliance monitoring, with opportunities to implement new systems and improve workflows across the organization.

Qualifications

• Experience in Administrative Support, HR Support, or Operations coordination preferred.
• Education in business administration or related field preferred.
• Strong self-drive, autonomy, and quick critical thinking considered advantageous.

Responsibilities

• Consolidate and manage existing spreadsheets, trackers, and asset registers.
• Coordinate end-to-end HR processes including onboarding and offboarding.
• Monitor compliance inbox and track licence/insurance renewals; support office coordination.

Skills

Administrative support

HR support

Operations coordination

Education

Diploma or Bachelor's in Business Administration

Tools

MS Word

Outlook

Teams

SharePoint

HR system (Employment Hero)

Job description

About the job Business Support Administrator

Keep business operations organised, accurate, and running smoothly every day.

Hi! We're Smartsourcing, and we're looking for a Business Support Administrator to support the day-to-day administrative and operational needs of the business. In this role, you'll manage and maintain administrative registers and spreadsheets, while providing cross-functional support across HR lifecycle processes, training, compliance, and onboarding and offboarding activities—helping keep information accurate, processes organized, and business operations running efficiently.

About the Role

As an Business Support Administrator, you'll responsible for bringing structure and accuracy to existing business spreadsheets, action trackers, asset and fleet registers, and SharePoint document control; coordinating end-to-end HR administration; monitoring compliance; and supporting leadership as new administrative systems and process improvements are rolled out.

Key Responsibilities

Spreadsheet and Register Maintenance

• Consolidate, update, and manage existing business spreadsheets, action trackers, and asset/fleet registers.
• Maintain SharePoint document control and bring consistent structure to administrative records.
• Identify and correct data gaps or inconsistencies across registers.

HR Lifecycle and Training Administration

• Coordinate end-to-end HR processes including employee onboarding and offboarding.
• Arrange equipment/uniform setup, training course bookings, and competency tracking.
• Monitor certificate renewals and keep training records current.

Compliance and Office Support

• Monitor the compliance inbox and respond to or route routine inquiries.
• Track licence and insurance expiration dates and flag upcoming renewals.
• Assist with general office coordination and supplies.

Process Improvements and Implementation

• Support leadership in rolling out new administrative systems and policy updates.
• Help format and standardize HR templates, guides, and workflows.
• Recommend and implement practical process improvements within scope.

What You'll Need to Succeed

Experience

• Relevant experience as an Administrative Support, HR Support, or Operations Coordinator. Prior experience is preferred, but candidates with less direct experience who possess strong self-drive, autonomy, and quick critical thinking will also be considered.

Education

• Diploma or bachelor's degree in business administration, Human Resources, or a related field preferred.

Tools

• MS Word, Outlook, Teams, and SharePoint.
• Experience with Employment Hero or a similar HR system is an advantage.

Step Into the Smartsourcing Experience

Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.

Why You'll Love Working Here

At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:

Weekends are yours (we respect your time off)

• 5-day Christmas Leave (unwrap real time off)
• Healthcare from Day 1 for you and your family (because healthcare matters)
• Free lunch and barista-crafted coffee daily (we take our caffeine seriously)
• Subsidized gym membership and sports wellness clubs including hiking and free-diving
• Smartsourcing Exclusives (deals made just for you)
• Themed BFFs, monthly knockoffs, summer parties
• Community give-back programs and personal development workshops

We’re not just another outsourcing company. Were building something that actually matters here a place where good work meets good culture.